Power outages

We understand Power outages can be a difficult time. The quickest way to get a hold of the relevant Power Line Company in your area is to look at the top right- hand corner of your bill. We put up an example bill to show you where to find the relevant information.

If you don’t have a bill handy, we’ve created a list of the relevant Power Line companies with their contact information below to help you get sorted faster.

powerbill - article
Area Network Contact
Far North Top Energy 0800 867 363
Northland North Power 09 430 1800
Auckland Vector Network 0508 832 867
Counties / Pukekohe Counties Energy 0800 100 202
Hamilton/ Waikato WEL Networks 0800 800 935
Tauranga/ Thames Valley/ Taranaki/Manawatu-Whanganui PowerCo 2degrees
Te Awamutu/ Cambridge Waipa Networks 0800 800 769
Waitomo The Lines Company 0800 367 328
Eastern Bay of Plenty/ Whakatane Horizon Energy 2degrees
East Coast/  Gisborne/ Wairoa Firstlight Network 0800 206 207
Rotorua/Hawke’s Bay Unison 0800 286 476
Central Hawke’s Bay Centralines 0800 667 693
Dannevirke/ Tararua District Scanpower 0800 808 039
Horowhenua/Kāpiti Electra 0800 567 876
Wellington Wellington Electricity 2degrees
Marlborough Marlborough Lines 03 577 7007
Nelson City Nelson Electricity Ltd 03 546 9256
Tasman Tasman Network 0800 508 100
Buller Buller Electricity 2degrees
West Coast South Island Westpower 2degrees
Christchurch/ Central Canterbury/ Wigram Orion Networks 0800 363 9898 or
03 363 9898
Kaiapoi/ Rangiora/ North Canterbury Mainpower 0800 30 90 80
Ashburton/Mid Canterbury EA Networks 0800 430 460
Timaru/Waimate/ South Canterbury Alpine Energy 0800 661 177
North Otago Network Waitaki 0800 440 220
Central Otago/ Dunedin/Queenstown Aurora Network 2degrees
West Otago/Southland/ Invercargill/Stewart Island PowerNet 0800 808 587

To Call 2degrees Power

If you see a direct contact number for your current Power Lines Company in the table below, please call them if you’re currently experiencing an outage.

If you don’t see a direct contact number, please call us on 0800 022 022, select option 9 for broadband, then select option 5 for power.