Get More Promotion Terms and Conditions

Last updated: 04 December 2017

  1. These terms and conditions apply to the 2degrees Get More Promotions (“Promotion”) conducted by Two Degrees Mobile Limited (“2degrees”) and are applicable only to those 2degrees Prepay customers who received a direct communication from 2degrees to their 2degrees mobile phone number and/or to their email account inviting them personally and that specified 2degrees number to join the Promotion (“Participants”).
  2. Any Participant who does not wish to participate in the Promotion can opt-out by texting OUT to 2223, or by following the opt-out instructions included in the invitation message. Any Participant who opts out mid Promotion forfeits any rewards they may be eligible for as part of that Promotion.
  3. Each Participant will receive an invitation message which sets the conditions of the promotion. The invitation message will include:
    1. The criteria for receiving the reward, including the period the promotion will run for (“Promotion Period”);
    2. The reward offered, including when it will be applied to the Participant’s Prepay account; and
    3. How to opt out from receiving messages related to the current and future Get More Promotions.
  4. Each Promotion may offer customers a reward of minutes, texts, data, top-up credit or a combination of these (“Rewards”). Specific terms apply to each of these promotion types as set out below.
  5. The Rewards cannot be redeemed for cash, phone equipment or any other benefit and cannot be transferred or assigned.
  6. If you switch from a Prepay Account to a Pay Monthly plan, you will no longer be eligible to participate in the applicable Promotion and you will lose any unused Rewards.
  7. 2degrees reserves the right, at its sole discretion, to extend, change, or terminate these terms and conditions or withdraw the Promotion at any time and without prior notice.
  8. If you do not opt-out of the Promotion, you are deemed to have accepted these terms and conditions.
  1. Free Minute Promotions
    1. These terms and conditions apply to the Participants of the Promotions that award Free Minutes as a Reward.
    2. During the Promotion Period 2degrees will reward a Participant with bonus free any-net minutes (“Free Minutes”) where the Participant uses their 2degrees Prepay Account to call other standard New Zealand landlines and mobiles (excludes calls to voicemail, 0800 numbers, Customer Care, any other free call numbers and calls made using SkypeTM) (“Standard Minutes”). Standard Minute calls must be made during the Promotion Period.
    3. The invitation message will specify when the Free Minutes will be applied to the Participant’s Prepay account.
    4. The Free Minutes do not count towards the number of Standard Minutes that are used during a Promotion Period by a Participant.
    5. All calls using Standard Minutes and Free Minutes will be rounded up to the next whole minute.
    6. The Free Minutes can be used to call standard New Zealand landlines and mobiles and to make calls to voicemail, 0800 numbers, but cannot be used to call any international numbers, 018, 0900 or any other premium rate numbers. One Free Minute will be deducted from your total Free Minutes for each call to voicemail.
    7. Except where a Participant has minutes in a Combo Pack or Talk Pack that are due to expire, the Free Minutes will be used first.
    8. If you consume all of your Free Minutes while you are on a call, you will be charged our standard per minute rate for the remainder of the call and for any subsequent calls.
    9. The Free Minutes will have a validity period, which will vary between Promotions. The validity period of the Free Minutes will be specified in the message the Participant receives once they become eligible for the Reward.
  2. Free Text Promotions
    1. These terms and conditions apply to the Participants of the Promotions that award free text messages as the Reward.
    2. During the Promotion Period, 2degrees will reward a Participant with bonus free any-net texts (“Free Texts”) where the Participant uses their 2degrees Prepay Account to text other standard New Zealand mobiles in New Zealand (excludes texts to any international or premium rate numbers) (“Standard Texts”).
    3. The invitation message will specify when the Free Minutes will be applied to the Participant’s Prepay account.
    4. The Free Texts will have a validity period, which will vary between Promotions. The validity period of the Free Texts will be specified in the message the Participant receives once they become eligible for the Reward.
    5. The Free Texts do not count towards the number of Standard Texts that are used during a Promotion Period by a Participant.
    6. The Free Texts can be used to text standard New Zealand mobiles but cannot be used to text any premium rate or international numbers.
    7. Except where a Participant has texts in a Combo Pack or Text Pack that are due to expire first, the Free Texts will be used first.
  3. Top-Up Bonus Credit Promotions
    1. These terms and conditions apply to the Participants of the Promotions that award Bonus Credit after Top Up.
    2. During the Promotion Period, 2degrees will reward a Participant with Prepay credit (“Bonus Credit”) where the Participant tops up their Prepay Account and applies that top-up to the Prepay account invited to join the Promotion, during the Promotion Period.
    3. The invitation message will specify when the Bonus Credit will be applied, normally after the close of the Promotion Period.
    4. The Bonus Credit will have a validity period, which may vary between Promotions. The validity period of the Bonus Credit will be specified in the message the Participant receives once they become eligible for the Reward and will expire after this period if unused.
    5. The Bonus Credit cannot be transferred or exchanged for cash or hardware.
    6. The Bonus Credit will be forfeited if the customer cancels their 2degrees Prepay account, including porting their number to another provider.
    7. The Bonus Credit will be used first before any other valid Prepay credit on the Participant’s Prepay account.
  4. Value Pack Promotions
    1. These terms and conditions apply to the Participants of the Promotions that receive either Free Texts, Free Minutes, or a bonus allocation of NZ data (“Free Data”) as the Reward for purchasing a Prepay Value Pack within the Promotion Period.
    2. During the Promotion Period, 2degrees will reward a Participant with either Free Texts, Free Minutesor Free Data where the Participant uses their 2degrees Prepay Account to purchase a specific 2degrees Prepay Value Pack within the Promotion Period.
    3. The invitation message will specify which Prepay Value Pack is to be purchased and the period in which the Value Pack must be purchased in order for the Participant to be eligible for the Bonus.
    4. The invitation message will also specify the type and amount of the Reward and when the Reward will be applied to the Participant’s 2degrees Prepay Account.
    5. The Reward will have a validity period, which will vary between Promotions. The validity period of the Reward will be specified in the message the Participant receives once they become eligible for the Reward.
    6. Free Minutes given as a Reward can be used to call standard New Zealand landlines and mobiles and to make calls to voicemail, 0800 numbers, but cannot be used to call any international numbers, 018, 0900 or any other premium rate numbers. One Free Minute will be deducted from your total Free Minutes for each call to voicemail. All calls using Free Minutes will be rounded up to the next whole minute.
    7. Except where a Participant has minutes in a Combo Pack or Talk Pack that are due to expire, the Free Minutes will be used first.
    8. If you consume all of your Free Minutes while you are on a call, you will be charged our standard per minute rate for the remainder of the call and for any subsequent calls.
    9. Free Texts given as a Reward can be used to text standard New Zealand mobiles but cannot be used to text any premium rate or international numbers.
    10. Except where a Participant has texts in a Combo Pack or Text Pack that are due to expire first, the Free Texts will be used first.
    11. Free Data given as a Reward can only be used in New Zealand. All data usage per session is rounded up to the nearest 5.12KB increment and a minimum data usage per session of 20.48KB applies.
    12. Except where a Participant has data in a Combo Pack or Text Pack that is due to expire first, the Free Data will be used first.
    13. If you consume all of your Free Data during a session, you will be charged our standard casual rate for data usage during the session, and for any subsequent session in accordance with our Prepay Terms and Conditions.

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