2degrees Business Broadband Phone Standard Rates Terms and Conditions

Last updated: 20 November 2018

  1. These specific terms and conditions apply in addition to the 2degrees Business Broadband Phone Services terms and conditions.
  2. All specific rates detailed in these terms exclude GST (unless stated otherwise), and are subject to change.
  3. Our Fair Use Policy applies to any Unlimited* Calling Add-ons, which can be added to our Business Broadband Phone Services for an additional monthly fee.

Calling Caps

  1. Some destinations have a 2-hour calling cap. This means that for any call you make from your business phone line that lasts up to two hours, the most you will pay is the amount of the calling cap. We will charge you the specified rate per minute until your charge for the call reaches the amount of the calling cap.
  2. After two hours, the standard per minute calling rate will apply with no further discounts. The calling cap applies to an individual call.
  3. You must monitor your call duration, as you will not receive any notifications about the duration of your call, nor will your call automatically terminate once the 2 hour cap is reached.

Standard Rates – Smart Phone Line/Basic Phone Line

  1. When calling from your business phone line using the Smart Phone Line or the Basic Phone Line service, the following rates apply:

Call Type / Plan

Rate per minute (excl. GST)

2-Hour Cap (excl. GST)

Local Calls

(incl. in $25 Unlimited* NZ Landlines and Mobiles Pack)

$0.03

-

National Calls

(incl. in $25 Unlimited* NZ Landlines and Mobiles Pack)

Landline

Mobile

Landline

Mobile

$0.05

$0.18

$2.17

$6.96

Calls to Australia

(incl. in $30 Unlimited* Aussie Landlines and Mobiles Pack)

Landline

Mobile

Landline

Mobile

$0.09

$0.25

$4.35

$6.96

Calls to Canada & United States

Landline

Mobile

Landline

Mobile

$0.10

$0.10

$4.35

$4.35

Calls to China & United Kingdom

Landline

Mobile

Landline

Mobile

$0.10

$0.25

$4.35

$6.96

Calls to Ireland

Landline

Mobile

Landline

Mobile

$0.10

$0.25

$4.35

N/A

Calls to Hong Kong & India

Landline

Mobile

Landline

Mobile

$0.25

$0.25

$4.35

$6.96

Calls to other International Destinations

Landline

Mobile

Landline

Mobile

American Samoa

$0.38

$0.38

-

-

Andorra

$0.38

$0.38

$6.96

-

Argentina

$0.38

$0.38

$6.96

-

Austria

$0.38

$0.38

$6.96

$6.96

Belgium

$0.38

$0.38

$8.70

$8.70

Bolivia

$0.38

$0.38

-

-

Bosnia And Herzegovina

$0.38

$0.38

-

-

Cambodia

$0.38

$0.38

-

-

Croatia

$0.38

$0.38

-

-

Czech Republic

$0.38

$0.38

-

-

Denmark

$0.38

$0.38

-

-

Fiji

$0.38

$0.38

-

-

Finland

$0.38

$0.38

$6.96

-

France

$0.38

$0.38

$4.35

$6.96

French Polynesia

$0.38

$0.38

-

-

Germany

$0.38

$0.38

$6.96

$8.70

Gibraltar

$0.38

$0.38

$6.96

-

Greece

$0.38

$0.38

$6.96

$8.70

Hungary

$0.38

$0.38

$6.96

-

Iceland

$0.38

$0.38

$6.96

$6.96

Indonesia

$0.38

$0.38

-

-

Italy

$0.38

$0.38

$4.35

-

Japan

$0.38

$0.38

$4.35

$10.43

Luxemburg

$0.38

$0.38

$6.96

$6.96

Macao

$0.38

$0.38

-

-

Malaysia

$0.38

$0.38

$4.35

$6.96

Malta

$0.38

$0.38

$6.96

-

Mexico

$0.38

$0.38

$6.96

$8.70

Monaco

$0.38

$1.25

-

-

Netherlands

$0.38

$0.38

$4.35

-

New Caledonia

$0.38

$0.38

-

-

Norway

$0.38

$0.38

$6.96

-

Philippines

$0.38

$0.38

-

-

Poland

$0.38

$0.38

$4.35

$6.96

Portugal

$0.38

$0.38

$4.35

-

Romania

$0.38

$0.38

$6.96

$8.70

Singapore

$0.38

$0.38

$4.35

$6.96

Slovakia

$0.38

$0.38

-

-

South Africa

$0.38

$0.38

$8.70

-

South Korea

$0.38

$0.38

$4.35

$6.96

Spain

$0.38

$0.38

$6.96

$6.96

Sri Lanka

$0.38

$0.38

-

-

Sweden

$0.38

$0.38

$4.35

$6.96

Switzerland

$0.38

$0.38

-

-

Taiwan

$0.38

$0.38

$4.35

-

Thailand

$0.38

$0.38

$4.35

$6.96

Turkey

$0.38

$0.38

$6.96

-

Ukraine

$0.38

$0.38

-

-

Vietnam

$0.38

$0.38

$10.43

$10.43

Rest of World

$1.25

$1.25

-

-

Other Call Types

  1. These rates will apply if you are using Smart Phone Line or Basic Phone Line:

Call Type / Plan

Rate per minute

(excl GST)

Voice call to 018 national directory services

$0.87

Voice call to 0172 international directory services

$1.70

Tollfree 0800 numbers

Free

Tollfree 0508 numbers

Free

Premium Rate and Special / Mobility Services

$2.60

Satellite calls (IRIDIUM or INMARSAT)

$11.30

Emergency Services (111)

Free