Your 2degrees SIM should work as soon as you put it in your device. That said, there are always some exceptions, particularly if you bought your phone overseas.
Top Tips for maximising coverage and speed:
- Check you have the latest software for your device - this ensures your phone performs at its best and automatically applies the right settings for 2degrees.
- Check data roaming is switched on – this allows you to access the Internet, email and MMS messaging across our entire network. It doesn’t cost any more to roam within NZ.
- Ensure network is set on automatic – both network mode and operators/selection should be set to automatic.
- Check your APN settings - your Access Point Name should be ‘internet’ in order to work across our entire network.
If you think your settings might not be right, we can send new settings to you so that you can get connected quickly. Just use the form below and the settings will be sent to your mobile.
If during set up you are prompted for a PIN, this will be the last 4 digits of your mobile number.