Service status

 

We have some maintenance planned on the 2degrees network on Saturday 18 August.

 

Between 9am and 3.30pm, customers will not be able to view their current account balance in Your 2degrees, however, the 2degrees app will still show updated balance details. Usage details will not be updated at all during these hours, meaning customers won’t be able to see details of exactly how and when they are using their texts, minutes and data. We ask that customers be extra mindful of their usage during these hours.

On Saturday night between 11pm and 4.30am, customers will be unable to top up, buy value packs, alter spend limits, use the Online Shop, access Your 2degrees, use the 2degrees mobile app, use self-service, make Google Play transactions and make payments through any channel except online banking.

We do understand this will be inconvenient for some people. For that, we apologize in advance and thank you for your patience.

Planned

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