2degrees IOU & Pack Assist

2degrees IOU

Low on credit and need to use your phone? 

2degrees IOU will give you up to $5 credit to buy an IOU Pack or to complete a value pack renewal using Pack Assist so that you can keep going when you need to.

There are 3 IOU Packs to choose from and they all last 7 days. Simply text the IOU Pack name ('buy 3Talk' 'buy 3Data' and 'buy 5Combo') that you need to 288 and away you go.

Prepay Plus:

PP IOU Packs F

 Things you need to know

  • Only available on Prepay Plus
  • You need to have been a 2degrees prepay customer for at least 45 days
  • You have made a minimum of 2 successful top-ups
  • Packs only available for purchase when your balance is less than $6 but not below $0
  • If your account balance is below $0 you will need to Top-up before you can make any future purchases

Pack Assist

Want to renew your Value Pack but don’t have enough credit? Opt in to our Pack Assist service and we'll give you up to $5 credit to cover your pack purchase. To opt in just text ‘Assist’ to 288.

Example: Your $19 Carryover Combo is due to renew and your credit balance is at $16, if you have Pack Assist you can borrow up to $5 credit. So your Combo will renew for another month putting your account at -$3. The $3 credit will come out of your next Top Up.

 Things you need to know

  • Only available on Prepay Plus
  • You need to have been a 2degrees prepay customer for at least 45 days
  • You have made a minimum of 2 successful top-ups
  • If your account balance is below $0 you will need to Top-up before you can make any future purchases
  • Once you have opted in Pack Assist will be there to help you out with all your value pack renewals, to opt out simply text ‘StopAssist’ to 288

 

Frequently Asked Questions

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