Getting Started on Prepay
You’ll need a 2degrees SIM and a suitable mobile phone.
Carefully take the SIM out of the plastic card and pop it in your mobile (usually under the battery). SIM cards can sometimes be a bit fiddly, check your mobile's manual if you get stuck.
Call 200 (it's a free call) and follow the prompts, you'll be all set to make calls in no time. You’ll be asked to set a personal PIN and set up voice mail.
To get your balance at any time dial *100*1# and your balance will appear on your screen.
If you have a Prepay Carryover Combo, you can renew it straight from your Credit or Debit Card each month. Check out how with Autopay
If your mobile isn’t behaving as is should, it’s possible the settings aren't quite right. Don't panic, you should find everything you need on the mobile settings page.
Our Customer Care Team is New Zealand based and open 8am-10pm to help you out. Just call us on 0800 022 022