$9/$19 Carryover Combo Terms and Conditions

Last updated: 13 November 2017

  1. These specific terms and conditions apply in addition to the Prepay Terms and Conditions. Capitalised terms not defined in these terms and conditions have the meaning described in the Prepay Terms and Conditions.

    The rates and conditions below apply when you use your Mobile Phone (or other device) in New Zealand only and have subscribed to a Carryover Combo.

  2. Purchase Carryover Combo for $9 or $19 a month (incl. GST) (Pack Price) and get:

    Pack Attributes

    $9 Carryover Combo

    $19 Carryover Combo

     

     

    Cost per month (incl GST)

    $9

    $19

    NZ Carryover Data

    150MB

    1GB

    Call minutes (to NZ & Aussie**)

    50

    150

    Texts (to NZ & Aussie**)

    Unlimited*

    Unlimited*

    Voicemail uses minutes allocation

    Yes

    Yes

    Free On net calling (to 2degrees mobiles)*

    n/a

    Unlimited*

    Validity Period

    1 Month

    1 Month

    Auto-Renews

    Yes

    Yes

    *Fair Use Policy applies. **Aussie excludes Norfolk Is.

  3. The Carryover Combo can only be purchased on Prepay Plus. It is not available for purchase on any Plan made available by 2degrees on a Pay Monthly or Business Account.

  4. The Carryover Combo is valid 1 month from the date of purchase (Validity Period) and will automatically renew each month thereafter (Renewal Date) if there is sufficient Re-charge Credit on your Prepay Account at the time of renewal (e.g. if you purchased your Carryover Combo on 5 January, it will automatically renew on 5 February and on the 5th day of each month thereafter).

  5. If you do not have enough Re-charge Credit on your Prepay Account to pay for the renewal of your Carryover Combo on its Renewal Date, the Carryover Combo will not renew and will go on hold for 14 days from the Renewal Date.

  6. If you top up your Prepay Account with sufficient Re-charge Credit while your Carryover Combo is on hold, the Carryover Combo will automatically renew and future renewals will continue to occur on the date you topped up. This becomes your new Renewal Date. If you do not top up your Prepay Account within the 14 days your Carryover Combo will be cancelled and you will need to purchase a new Carryover Combo if you wish to have it again.

  7. You can stop your Carryover Combo from renewing any time prior to its Renewal Date or while the Carryover Combo is on hold.

  8. We will do our best to send you a text before your Renewal Date to remind you to top-up and will also do our best to send you a text if your Carryover Combo does not renew for any reason. We won’t be liable to you if you do not receive this text.

  9. Unless otherwise stated in these terms and conditions, if your Carryover Combo is cancelled in accordance with clause 6 or clause 7, you will lose all unused minutes and data (including any accrued Carryover Minutes or Carryover Data) and text at the end of the Carryover Combo’s Validity Period.

  10. You may purchase as many Carryover Combos as you require at any one time. If you purchase more than one Carryover Combo, the Carryover Combo that expires first will be used first. Only your most recent Carryover Combo will renew on its Renewal Date.  

Carryover Minutes

  1. Carryover Minutes are only valid for voice calls to any standard landline or mobile in New Zealand and Australia. Calls to premium rate numbers and satellite phones are excluded.

  2. Provided that you have an active Carryover Combo or a Carryover Chat Pack (together the “Carryover Packs”) on your Prepay Account, any Carryover Minutes that you do not use during the Validity Period of your Carryover Pack will be carried over to the next month on your Carryover Pack’s Renewal Date. Unused Carryover Minutes can be accrued for up to 12 months and will expire on the day prior to the anniversary of the date when they were first allocated (the “Carryover Period”), provided that during the Carryover Period you have one type of Carryover Pack active on your Prepay Account at all times.

  3. If you cancel your Carryover Combo or your Carryover Combo does not renew, and you have no other active Carryover Pack on your Prepay Account, then you will lose any accrued Carryover Minutes available on your Prepay Account at the end of the Carryover Pack’s Validity Period. If your only remaining Carryover Pack is on hold in accordance with clause 5, you will not be able to use any accrued Carryover Minutes under your Prepay Account until that Carryover Pack is successfully renewed or you purchase another Carryover Pack during the hold period.

  4. Carryover Minutes that have carried over from the previous month (if any) will always be used before any new allocation of Carryover Minutes.

  5. If you consume all your Carryover Minutes while you are on a call (and all other minute benefits available to you under your Prepay Account), you will be charged the standard rates for any subsequent calls in accordance with our Prepay Rates Terms and Conditions.

  6. All calls are rounded up to the next whole minute.

  7. Each time you make a call to voicemail one minute will be deducted from your available Carryover Minutes. Where you elect to stop your Carryover Combo before the end of its Validity Period, your unused Carryover Minutes remaining will be used towards making calls to voicemail, and thereafter you will be charged 20 cent per call to voicemail.

NZ Carryover Data

  1. Carryover Data can only be used in New Zealand.

  2. Provided that you have an active Carryover Combo on your Prepay Account, any Carryover Data that you do not use during the Validity Period of your Carryover Combo will be carried over to the next month on your Carryover Combo’s Renewal Date. Unused Carryover Data can be accrued for up to 12 months and will expire on the day prior to the anniversary of the date when it was first allocated (the “Carryover Period”), provided that during the Carryover Period you have an active Carryover Combo on your Prepay Account at all times.

  3. If you cancel your Carryover Combo or your Carryover Combo does not renew, then you will lose any accrued Carryover Data available on your Prepay Account at the end of the Carryover Combo’s Validity Period. If your Carryover Combo is on hold in accordance with clause 5, you will not be able to use any accrued Carryover Data under your Prepay Account until that Carryover Combo is successfully renewed during the hold period.

  4. Carryover Data that has carried over from the previous month (if any) will always be used before any new allocation of Carryover Data.

  5. If you consume all your Carryover Data during the Validity Period of your Carryover Combo, you will be charged the out of bundle standard rate per MB in accordance with our Prepay Rates Terms and Conditions until your Carryover Combo renews.

  6. Data usage per session is rounded up to the nearest 5.12KB increment. Minimum data usage per session of 20.48KB applies.

Unlimited Text

  1. You will be allocated all text messages at 0 cent per text to any standard mobile in New Zealand and Australia on your purchase date and each Renewal Date of your Carryover Combo (subject to the successful payment by you of the Pack Price).

  2. Unlimited Text cannot be used for MMS or texts to premium rate numbers.

  3. Our Fair Use Policy applies to Unlimited Text. For the avoidance of doubt Unlimited Text is only available for person to person use consistent with our estimate of reasonable use of this service (referencing standard and/or estimated customer profiles). We may take action if we consider your use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Prepay Terms and Conditions and is published by us at www.2degreesmobile.co.nz/fairusepolicy.

Free Calling to 2degrees Mobiles

  1. You will receive free calling to standard 2degrees mobiles with your Carryover Combo. Our Fair Use Policy applies to Free Calling to 2degrees Mobiles.

  2. Your Carryover Combo must be active for you to receive Free Calling to 2degrees Mobiles.

  3. The minutes available to you under the Free Calling to 2degrees Mobiles entitlement will not appear on Your 2degrees or on the 2degrees Mobile Application.

Transferring to a Pay Monthly or Business Account

  1. If you are transferring from a Prepay Account to a Plan or other Service offered by 2degrees on a Pay Monthly or Business Account from time to time, your Carryover Combo will not be transferred and will be cancelled. On the date of transfer:

    (a) you will immediately lose your text entitlement; and

    (b) your current and accrued Carryover Minutes and Carryover Data will be transferred to your Plan and if not used will carry over for up to 12 months, expiring on the day prior to the anniversary date of when they were first allocated.

  2. Accrued Carryover Minutes and Carryover Data associated with your Plan will always be used before any new allocated Plan minute or data entitlement.