2degrees IOU Packs Terms and Conditions

Last updated: 18 June 2018

  1. These specific terms and conditions apply in addition to the Prepay Terms and Conditions. Capitalised terms not defined in these terms and conditions have the meaning described in the Prepay Terms and Conditions.
  2. These rates and conditions will apply to you when you use your Mobile Phone (or other device) in New Zealand only and purchase one of our IOU Packs.  
  3. To be eligible to purchase our IOU Packs, you must:

(a)    Be a 2degrees Prepay Plus or Prepay Standard customer;

(b)   Have activated your Prepay Account at least 45 days ago; and

(c)    Have made at least two successful top-ups since you activated your Prepay Account; and

(d)   Have a credit balance that is less than $6, but more than $0.

  1. If you are eligible under clause 3, you may purchase the following IOU Packs:

IOU Pack

Minutes

Texts

Data (MBs)

$3 Talk & Text

20

50

-

$3 Data

-

-

50

$5 Combo

20

50

50

  1. You will not be able to purchase an IOU Pack if you have a negative Prepay Account balance.
  2. If the price of your IOU Pack or Packs is more than your Prepay Account Balance, your Prepay Account will show a negative Prepay Account balance until you Top Up again.
  3. On your next top-up, the difference between your credit balance when you bought your IOU Pack(s), and the price of your IOU Pack(s) will be subtracted from the amount of your top-up. For example:

Your account balance is $5.99, and you purchase the $3 Talk and Text Combo. Your account balance is now $2.99. You then purchase the $5 Combo.  You will have a negative balance of -$2.01 (and will not be able to buy any further IOU Packs) until you top up again. If you Top Up $25 after purchasing the $5 Combo, your new balance will be $22.99

  1. IOU Packs have a validity of 7 days, and do not carryover or auto-renew. All Minutes, Text and Data expire at the end of the validity period.
  2. You can have more than one IOU Pack at any time on your Prepay Account, provided that your account balance is not negative at the time of purchase.

Minutes

  1. Minutes are only valid for voice calls to any standard landline or mobile in New Zealand and, if you are a Prepay Plus customer, Australia. Calls to premium rate numbers and satellite phones are excluded.
  2. All calls are rounded up to the next whole minute.
  3. If you have an active or on hold $19 Carryover Combo or Talk and Text Combo on your account with exhausted minutes, each time you make a call to voicemail one minute will be deducted from your available IOU Pack Minutes. You will be charged 20 cents per call to voicemail after you have exhausted all your Minutes in your IOU Pack.
  4. You will be charged 20 cents per call to voicemail if you do not have an active or on hold $19 Carryover Combo or Talk and Text Combo with exhausted minutes on your account.

NZ Data

  1. Data can only be used in New Zealand.
  2. Data usage per session is rounded up to the nearest 5.12KB increment.  Minimum data usage per session of 20.48KB applies.

Text

  1. Texts are standard person-to-person texts within New Zealand, and if you are a Prepay Plus customer,  to Australia.
  2. Texts cannot be used for MMS or texts to premium rate numbers.
  1. If you have an active or on hold $19 Carryover Combo or Talk and Text Combo on your account with depleted minutes, each time you make a call to voicemail one minute will be deducted from your available IOU Pack Minutes. You will be charged 20 cents per call to voicemail after you have exhausted all your Minutes in your IOU Pack.

You will be charged 20 cents per call to voicemail if you do not have a  an active or on hold $19 Carryover Combo or Talk and Text Combo on your account with depleted minutes.