Retired Pay Monthly and Business Plan Rates

  1. These specific terms and conditions apply in addition to the Pay Monthly Terms and Conditions and Business Terms and Conditions (as applicable to you).
  2. The rates and conditions apply when you use your Mobile Phone in New Zealand on a:
    1. retired Pay Monthly Plan; and
    2. retired 2degrees Business Plan.

    For the avoidance of doubt, the rates and conditions set herein do not apply to any Carryover Plan or Business Carryover Plan. See Standard Carryover Plan Rates Terms and Conditions.

  3. All rates are inclusive of GST.
Voice Calls Rate (incl. GST) Basis of Charge

National Voice Calls

Voice call to any standard NZ mobile, any network, anytime $0.44 Per minute Part minutes are rounded up to the next whole minute
Voice call to a standard NZ landline, anytime $0.44 Per minute Part minutes are rounded up to the next whole minute
Voice calls to Australia, France, Germany, Ireland, Indonesia, Japan, Malaysia, Philippines, Singapore, South Africa, Sri Lanka, Thailand and UK,
Voice call to any standard mobile $0.44 Per minute Part minutes are rounded up to the next whole minute
Voice call to any standard landline $0.22 Per minute Part minutes are rounded up to the next whole minute
Voice calls to USA, Canada, China, Hong Kong, India, South Korea, Taiwan and USA
Voice call to any standard mobile $0.22 Per minute Part minutes are rounded up to the next whole minute
Voice call to any standard landline $0.22 Per minute Part minutes are rounded up to the next whole minute
Voice calls to Fiji
Voice call to any standard mobile $0.44 Per minute (Part minutes are rounded up to the next whole minute)
Voice call to any standard landline $0.44 Per minute (Part minutes are rounded up to the next whole minute)
Voice calls to the rest of the world
Voice call to any standard mobile $1.44 Per minute (Part minutes are rounded up to the next whole minute)
Voice call to any standard landline $1.44 Per minute (Part minutes are rounded up to the next whole minute)
Voicemail
Voice call to your voicemail account $0.20 Per call
SMS (Text) & MMS (Picture Message) (SMS is a text message up to 160 characters, MMS is a Picture/Video message up to 300kb) Rate Basis of Charge
SMS to any standard NZ mobile (excludes premium SMS services) $0.09 Per SMS
SMS to any standard mobile in Australia, Canada, China, Fiji, Ireland, India, UK and USA $0.09 Per SMS
SMS to any standard mobile in the rest of the world $0.20 Per SMS
MMS to any destination (NZ or international) $0.50 Per MMS
Data associated with MMS (there will be charges to receive data associated with MMS when roaming) No charge  
SMS to 2degrees (for example “text to buy” sent to 233 or SAFE Texts sent to 7233) Free  
Data (non MMS) Rate Basis of Charge
Data associated with mobile internet usage Not applicable To use data services on Pay Monthly you must have valid Plan data entitlements or a valid Data Value Pack under you applicable Plan.
Directory Services Rate Basis of Charge
Voice call to 018 national directory services $1.00 Per call
Voice call to 0172 international directory services $1.95 Per call
2degrees Rate Basis of Charge
Customer Care 200 Free  
Customer Care 0800 022 022 Free  
Customer Care 022 200 2000 Free  
Top up line 201 Free  
Service prompt to *100# Free  
Premium SMS Rate Basis of Charge
Premium SMS services are provided by third parties and not 2degrees. Please refer to your agreement with your premium SMS supplier for applicable rates.    
Other Rate Basis of Charge
The following table includes commonly called non-standard numbers including short-codes. It is NOT a complete table of such numbers. There are other non-standard numbers (including short-codes) that are not in the table but incur charges when dialed. Please contact us for rates (if any) before dialing such numbers.
Tollfree 0800 numbers Free  
Tollfree 0508 numbers Free  
Spark Meet Me 083032

 

$1.10 Per minute (Part minutes are rounded up to the next whole minute)
Spark Meet Me Collect 083033 $0.44 Per minute (Part minutes are rounded up to the next whole minute)
083210 Spark voicemail $0.44 Per minute (Part minutes are rounded up to the next whole minute)
Satellite calls (IRIDIUM or INMARSAT) $15.00 Per minute (Part minutes are rounded up to the next whole minute)
Emergency Services (111) Free