Retired Pay Monthly and Business Plan Rates

Last updated: 23 May 2019

  1. These specific terms and conditions apply in addition to the Pay Monthly Terms and Conditions and Business Terms and Conditions (as applicable to you).
  2. The rates and conditions apply when you use your Mobile Phone in New Zealand on a:
    1. retired Pay Monthly Plan; and
    2. retired 2degrees Business Plan.

    For the avoidance of doubt, the rates and conditions set herein do not apply to any Carryover Plan or Business Carryover Plan. See Standard Carryover Plan Rates Terms and Conditions.

  3. All rates are inclusive of GST.

Voice Calls

Rate

(incl. GST)

Basis of Charge

National Voice Calls

Voice call to any standard NZ mobile, any network, anytime

$0.44

Per minute    Part minutes are rounded up to the next whole minute

Voice call to a standard NZ landline, anytime

$0.44

Per minute    Part minutes are rounded up to the next whole minute

Voice calls to Australia, France, Germany, Ireland, Indonesia, Japan, Malaysia, Philippines, Singapore, South Africa, Sri Lanka, Thailand and UK,

Voice call to any standard mobile

$0.44

Per minute    Part minutes are rounded up to the next whole minute

Voice call to any standard landline

$0.22

Per minute    Part minutes are rounded up to the next whole minute

Voice calls to USA, Canada, China, Hong Kong, India, South Korea, Taiwan and USA

Voice call to any standard mobile

 

$0.22

Per minute    Part minutes are rounded up to the next whole minute

Voice call to any standard landline

$0.22

Per minute    Part minutes are rounded up to the next whole minute

 

Voice calls to Fiji

Voice call to any standard mobile

 

$0.44

Per minute

 

Part minutes are rounded up to the next whole minute

Voice call to any standard landline

$0.44

Per minute

 

Part minutes are rounded up to the next whole minute

Voice calls to the rest of the world

Voice call to any standard mobile

 

$1.44

Per minute

 

Part minutes are rounded up to the next whole minute

Voice call to any standard landline

$1.44

Per minute

 

Part minutes are rounded up to the next whole minute

Voicemail

Voice call to your voicemail account

 

$0.20

Per call

SMS (Text) & MMS (Picture Message)

(SMS is a text message up to 160 characters)

(MMS is a Picture/Video message up to 300kb)

Rate

Basis of Charge

SMS to any standard NZ mobile

(excludes premium SMS services)

$0.09

Per SMS

SMS to any standard mobile in Australia, Canada, China, Fiji, Ireland, India, UK and USA

 

$0.09

Per SMS

SMS to any standard mobile in the rest of the world

$0.20

Per SMS

MMS to any destination (NZ or international)

$0.50

Per MMS

Data associated with MMS

(there will be charges to receive data associated with MMS when roaming)

No charge

 

SMS to 2degrees

(for example “text to buy” sent to 233 or SAFE Texts sent to 7233)

Free

 

Data (non MMS)

Rate

Basis of Charge

Data associated with mobile internet usage

 

 

Not applicable

To use data services on Pay Monthly you must have valid Plan data entitlements or a valid Data Value Pack under you applicable Plan.

Directory Services

Rate

Basis of Charge

Voice call to 018 national directory services

$1.00

Per call

Voice call to 0172 international directory services

$1.95

Per call

2degrees

Rate

Basis of Charge

Customer Care 200

Free

 

Customer Care 0800 022 022

Free

 

Customer Care 022 200 2000

Free

 

Top up line 201

Free

 

Service prompt to *100#

Free

 

Premium SMS

Rate

Basis of Charge

Premium SMS services are provided by third parties and not 2degrees. Please refer to your agreement with your premium SMS supplier for applicable rates.

   

Other

Rate

Basis of Charge

The following table includes commonly called non-standard numbers including short-codes. It is NOT a complete table of such numbers. There are other non-standard numbers (including short-codes) that are not in the table but incur charges when dialed. Please contact us for rates (if any) before dialing such numbers.

Tollfree 0800 numbers

Free

 

Tollfree 0508 numbers

Free

 

Spark Meet Me 083032

$1.10

Per minute

 

Part minutes are rounded up to the next whole minute

Spark Meet Me Collect 083033

$0.44

Per minute

 

Part minutes are rounded up to the next whole minute

083210 Spark voicemail

$0.44

Per minute

 

Part minutes are rounded up to the next whole minute

Satellite calls (IRIDIUM or INMARSAT)

$15.00

Per minute

 

Part minutes are rounded up to the next whole minute

Emergency Services (111)

Free