Me2U, U2Me and Ring Me Terms and Conditions

Last updated: 20 February 2017

  1. These specific terms and conditions apply in addition to the Prepay Terms and Conditions.
  2. Unless stated otherwise, words and phrases used in these specific terms and conditions have the same meaning as given to them in the Prepay Terms and Conditions:

    Me2U Service” means the 2degrees service that allows you to transfer credit from your 2degrees Prepay Account to another 2degrees Prepay Account;

    U2Me Service” means the 2degrees service that allows you to request a transfer of credit to your 2degrees Prepay Account from another 2degrees Prepay Account using the Me2U Service;

    Ring Me Service” means the 2degrees service that allows you to ask another 2degrees subscriber to call you.

  3. Me2U Service:

    1. You may transfer credit to an active 2degrees Prepay Account using the Me2U Service from your active 2degrees Prepay Account, in which case the amount that you have elected to transfer will be deducted immediately from your 2degrees Prepay Account.
    2. You cannot transfer credit to a 2degrees Pay Monthly Account using the Me2U Service, nor can you transfer credit from or to a subscriber of any other network.
    3. In order to transfer credit from your 2degrees Prepay Account to a 2degrees Prepay Account (“Me2U Credit”), you must send an SMS to 6328 (ME2U) with the text: <Recipient’s phone number>*<amount to be transferred> (for example, if you want to transfer $10 to 022XXXXXXX, then you need to text 022XXXXXXX*10 to 6328).
    4. You will then receive an SMS confirming the Me2U Credit request. If you reply “Yes” or “Y” to this SMS, the Me2U Credit will be transferred. If you reply “N”, the Me2U Credit request will be cancelled. If you do not reply to the confirmation SMS or reply anything other than “Yes”, “Y” or “N”, no credit will be transferred and there may be a delay before you can request another Me2U Credit transfer.
    5. You will not be charged for using the Me2U Service unless you are overseas, in which case international roaming charges will apply.
    6. You may only:
      1. transfer between $2 and $20 worth of credit in any one transaction; and
      2. transfer a maximum of $100 worth of credit in any one calendar month.
    7. You may only request a Me2U Credit transfer in whole dollar amounts (ie a request to transfer $14 worth of credit will be valid but a request to transfer $14.50 will be invalid).
    8. You must have sufficient credit on your 2degrees Prepay Account to transfer credit to another 2degrees Prepay Account using the Me2U Service.
    9. The 2degrees Prepay Account that you transfer money to must be active on the 2degrees Network (you cannot transfer credit to a suspended or terminated 2degrees Prepay Account or to a 2degrees Prepay Account that has been reported as lost or stolen).
    10. Me2U requests cannot be reversed, stopped, cancelled or altered once you have replied “Yes” or “Y” to the confirmation SMS and 2degrees will not be responsible if you make a mistake and enter the wrong details of the person you want to pay (ie incorrect mobile phone number), the wrong amount is paid, or someone other than you accesses your mobile phone and sends a Me2U request from it.
    11. Me2U Credit will be valid for a period of 60 days from the date that it is transferred and will be treated in the same way as a Re-charge Credit (or a Prepay top-up) except that Top up and Get rewards will not accrue on any credit transferred using the Me2U Service.
    12. Me2U Credit that you have received cannot be transferred by you to another 2degrees Prepay Account.
  4. U2Me Service:

    1. If you have an active 2degrees Prepay Account and wish to receive a credit transfer using the Me2U Service from another active 2degrees Prepay Account, you may send an SMS to 8263 (U2ME) with the 2degrees Prepay mobile number that you wish to request a credit transfer from (for example, if you want 022XXXXXXX to transfer you credit, you need to text 022XXXXXXX to 8263).
    2. You may send a maximum of 10 U2Me requests in any one calendar month.
    3. You cannot send a U2Me request from or to a 2degrees Prepay Account that has been suspended or terminated or has been reported as lost or stolen.
    4. You will not be charged for using the U2Me Service unless you are overseas, in which case international roaming charges will apply.
    5. If you receive a U2Me text request, you may choose to either transfer credit to the 2degrees Prepay Account of the requester (and it is at your discretion how much credit you wish to transfer), or you may ignore the U2Me text request.
    6. If you wish to respond to the U2Me request and transfer credit to the requester’s 2degrees Prepay Account from your 2degrees Prepay Account, you will need to comply with the terms and conditions of the Me2U Service set out above.
    7. If you wish to block U2Me text requests, you may text STOP to 8263 and your number will be blocked from this service. If someone attempts to text you with a U2Me request while you are blocked from the service, the requester will receive a text notifying them that you have asked not to receive texts from the U2Me Service. If you wish to re-join, text JOIN to 8263.
  5. Ring Me Service:

    1. If you would like another 2degrees customer (either a 2degrees Prepay or Pay Monthly customer) to call you, you may send an SMS with the 2degrees mobile phone number of the person you wish to receive a call from to 7464 (RING) (ie if you want 022XXXXXXX to call you, you need to send the message 022XXXXXXX to 7464).
    2. You may send up to 10 Ring Me requests each calendar month.
    3. You cannot send a Ring Me request from or to a 2degrees Prepay or Pay Monthly Account that has been suspended or terminated or has been reported as lost or stolen.
    4. You will not be charged for using the Ring Me Service unless you are overseas, in which case international roaming charges will apply.
    5. If you receive a Ring Me text request, you may elect to ring the 2degrees mobile number that has requested you to call them or you may choose to ignore the Ring Me request.
    6. If you choose to respond to the Ring Me request by calling the 2degrees number who has requested you to call them, your call will be charged at the 2degrees rate applicable to you at the time of your call.
    7. If you wish to block Ring Me text requests, you may text STOP to 7464 and your number will be blocked from this service. If someone attempts to text you with a Ring Me request while you are blocked from the service, the requester will receive a text notifying them that you have asked not to receive texts from the Ring Me Service. If you wish to re-join, text JOIN to 7464.
  6. The Me2U, U2Me and Ring Me Services cannot be used by subscribers of any other network.
  7. 2degrees reserves the right to amend or terminate these terms and conditions from time to time. Any changes will be notified to you in accordance with our obligations under the Prepay Terms and Conditions.
  8. You are deemed to have accepted these terms and conditions on use of any of the Me2U Service, U2Me Service or Ring Me Service.