International Roaming (Pay Monthly/Business)

Last updated: 14 August 2018

International Roaming (Pay Monthly/Business)

  1. These specific terms and conditions apply in addition to the Pay Monthly Terms and Conditions and Business Terms and Conditions and unless otherwise stated will apply to you if you are a customer on a Plan under a Pay Monthly or Business Account.
  2. The rates and conditions below apply when you use your Mobile Phone in one of our approved international roaming destinations.
  3. All rates are GST exempt.
  4. Calling and Texting rates: The following calling and texting rates will apply to you if you are using your Mobile Phone while roaming overseas:

Zone

Mobile

Making Calls
Charges apply per minute.
Part minutes are rounded up to the next whole minute.

To a standard mobile or landline number, anywhere, anytime.

Excluding calls to premium rate numbers, such as 018 or international equivalent.

Mobile 

Receiving Calls 
Charges apply per minute to receive calls. Part minutes are rounded up to the next whole minute.

Text 

Sending Texts 
Per text

There is no charge to receive texts.

Zone 1

$0.10 to NZ and Australia
$0.88 to rest of the World

$0.10

$0.10

Zone 2

$2.44

$0.44

$0.79

Zone 3

$2.44

$1.00

$0.79

Zone 4

$3.39

$1.00

$0.79

Zone 5

$4.39

$1.00

$0.79

Zone 6

$7.39

$1.00

$0.79

 

Zone

International Roaming Destination

 

 

Zone 1

Australia, Christmas Island

Zone 2

United Kingdom, United States of America, Samoa, US Virgin Islands

Zone 3

Fiji, Nauru, Papua New Guinea, Tonga, Vanuatu

Zone 4

 Afghanistan, Brunei, Cambodia, Cook Islands, Hong Kong, India (except Jammu & Kashmir), Indonesia, Japan, Laos, Macau, Malaysia, Mongolia, Myanmar, New Caledonia, Pakistan, Philippines,  Singapore, Solomon Islands, South Africa, South Korea Sri Lanka, Taiwan, Thailand, Vietnam

Zone 5

Aland Islands,  Albania, Anguilla,  Antigua and Barbuda,  Armenia,  Austria, Azerbaijan, Bangladesh, Bahamas, Barbados,  Belarus,  Belgium,  Bhutan, Bosnia and Herzegovina,  Botswana,  British Virgin Islands,  Bulgaria,  Burundi, Canada,  Cayman Islands,  Channel Islands,  China,  Croatia,  Czech Republic,  Denmark,  Dominica,  Dominican Republic, Ecuador, Estonia,  Finland (Aland Islands),  France,  Georgia,  Germany,  Gibraltar,  Greece,  Grenada,  Hungary,  Iceland,  Ireland,  Isle of Man,  Italy,  Jamaica,  Jersey,  Latvia,  Liechtenstein,  Lithuania,  Luxembourg,  Macedonia,  Malta, Moldova, Monaco,  Montenegro,  Montserrat, Mozambique, Nepal,  Netherlands,  Norway, Palestine, Paraguay, Poland,  Portugal, Rwanda, Saint Kitts and Nevis,  Saint Lucia,  Saint Pierre and Miquelon,  Saint Vincent,  San Marino, Seychelles, Slovakia,  Slovenia,  Spain,  Sweden, Svalbard, Switzerland, Timor Leste, Turkmenistan, Turks and Caicos, Ukraine, Uganda, Vatican City 

Zone 6

Algeria, Argentina, Aruba, Belize, Benin, Bermuda, Bolivia, Bonaire, Brazil, Cameroon, Cape Verde, Chile, Republic of the Congo, Congo DRC, Cote D'Ivoire (Ivory Coast), Cuba, Curacao, Cyprus, Djibouti, Egypt, El Salvador, Equatorial Guinea, Faroe Islands, French Guiana, French Polynesia, Gabon, Ghana, Guam, Guinea, Guinea Bissau, Guinea Conakry, Gambia, Guadeloupe, Guyana, Haiti, Israel, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Liberia, Maldives, Martinique, Mauritius, Mexico, Morocco, Nigeria, Oman, Panama, Peru, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia,  Sierra Leone, South Sudan, Sudan, Suriname, Tajikistan, Tanzania, Trinidad and Tobago, Tunisia, Turkey, UAE, Uruguay, Uzbekistan, Yemen, Zambia, Zimbabwe

  1. Data rates

The following data rates apply to you if you are using your Mobile Phone while roaming overseas and you are a customer on any:

    • Pay Monthly consumer 2degrees Plan (including any consumer NZ Carryover Data Plan and Retired Plan), or
    • Business Mobile Data Plan (not being the 100MB NZ Data Plan); or
    • Business Plan retired before 13 March 2013:

Country/destination

Data Rate 

Charges apply per MB

This includes sending and receiving Picture Messages (MMS)

Australia, Christmas Island, Canada, China, Czech Republic, Fiji, France, Hong Kong, India (except Jammu & Kashmir), Ireland, Italy, Japan, Macau, Malaysia, Papua New Guinea, Samoa, Singapore, Spain, Taiwan, Thailand, Tonga, UK, USA and Vanuatu

$0.10

US Virgin Island, Nauru

$0.50

Cook Islands

Roaming Data is available until 19th of January at $10/MB. After this date, data roaming will not be available until further notice.

Egypt, Hungary

Roaming Data is available until 9th of Feb at $10/MB. After this date, data roaming will not be available until further notice.

Rest of the World*

$10.00

 

The following data rates apply to you if you are using your Mobile Phone while roaming overseas and you are a customer on any:

    • Business Choice Plans;
    • Business Connect Plans;
    • Retired $100 (+GST) or below Business Select Plan;
    • Business Link Plan;
    • Retired Business Freedom Plan;
    • Retired Business Connect Talk & Text / Data Connect (24 month) Plan;
    • Retired Business Share Everything or Business Carryover Plan; or
    • 100MB NZ Data Plan:

Country/destination

Data Rate 

Charges apply per MB

This includes sending and receiving Picture Messages (MMS)

Australia, Christmas Island,  Canada, China, Czech Republic, Fiji, France, Hong Kong, India (except Jammu & Kashmir),  Ireland, Italy, Japan, Macau, Malaysia, Papua New Guinea, Samoa, Singapore, Spain, Taiwan, Thailand, Tonga, UK, USA and Vanuatu

$0.10

US Virgin Islands, Nauru

$0.50

Germany

$2.50

Cook Islands

Roaming Data is available until 19th of January at $10/MB After this date, data roaming will not be available until further notice.

Rest of the World* 

$10.00

*For the full list of international roaming destinations visit www.2degreesmobile.co.nz

 

In-flight roaming 

  1. (all roaming rates are GST exempt):

 

Call per minute

Texts (per text)

Data per MB

Airlines: Air France, TAP Portugal, Qantas, British Midland Airways, Ryanair, Shenzhen Airlines, Wataniya Airways, Air Ble, Kingfisher Airlines, Royal Jordanian, Jazeera Airways, Oman Air, TAM Airlines, British Airways, Air Asia, Hong Kong Airlines, Qatar Airways, Saudi Arabian Airlines, Egypt Air, Libyan Airlines, Afriqiyah Airways, Singapore Airlines, Aeroflot

$4.39, $1 to receive

79c

Roaming Data is available until 22nd of November at $30/MB

After this date, data roaming will no longer be supported

 

In-flight Roaming will work only on selected aircrafts that have In-flight Roaming equipment installed. Check with your airline for routes, destinations and the availability of In-flight Roaming. The use of In-flight Roaming may be restricted by the airline to reduce cabin noise. All calls will be charged on a per minute basis and will be rounded up to the next whole minute. In-Flight Roaming services are provided via satellite so you may notice speech delays of up to 3 seconds.

Cruise ship roaming

Cruise ship roaming rates are set out in the table below. 

 

Call per minute

Texts (per text)

Data per MB

Cruise ship roaming

 $4.39, $1 to receive

79c

Roaming Data is available until 22nd of November at $30/MB

After this date, data roaming will no longer be supported

 

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