Business Choice Plan Terms and Conditions

Last updated: 26 September 2017

  1. These terms and conditions apply in addition to our standard Business Terms and Conditions and the Business Account Terms and Conditions and will prevail in the event of any inconsistency between these terms and conditions and the Business Terms and Conditions or the Business Account Terms and Conditions.
  2. Capitalised terms not defined below have the meaning given to them in the Business Terms and Conditions and the Business Account Terms and Conditions.
  3. The rates and conditions below apply when you use your Mobile Phone (or other device):

a)      in New Zealand (NZ) only and have subscribed to a Business Choice Small (S) Plan or a the Business Choice Medium (M) Plan; or

b)      in NZ and Australia (Aussie) and have subscribed to a Business Choice Large (L) Plan or a Business Choice Extra Large (XL) Plan,

(Business Choice Plans).

4. Prices stated exclude GST unless stated otherwise.

5. Subject to these terms and conditions, each of your Team Members may sign up to a  the following Business Choice Plans:

 

 

Business Choice Plans

 

$38.00

Business Choice  Small (S) Plan

 

($43.70 incl. GST)

$45.00

Business Choice Medium (M) Plan

 

($51.75 incl. GST)

$58.00

Business Choice Large (L) Plan

 

($66.70 incl. GST)

$80.00

Business Choice Extra Large (XL) Plan

 

($92.00 incl. GST)

Plan Benefits

Minutes

 

Unlimited* Calls to NZ and Aussie

NZ Data

 

2GB

5GB

15GB

30GB

 

Carryover Data

Carryover Data

Carryover Data

Carryover Data

Text

 

Unlimited*Text to NZ and Aussie

Free Calling Group*

 

Included

Voicemail Calling*

 

Included

Landline on Your Mobile

 

Included

 

International Chat pack

 

NO

NO

NO

Included

 

Aussie Carry 0n**

 

NO

NO

Included

Included

  *Fair Use Policy applies. **Aussie Carry On may be used for up to 90 days in a calendar year and excludes International Chat Pack. Standard Roaming Rates apply for non local Aussie/NZ use.

Minutes – Unlimited* Calls to NZ and Aussie

6. Unless stated otherwise in these terms and conditions, Minutes included as part of the Plan Benefits (Minutes) are only valid in accordance with the following Table:

Table: You can use your NZ Plan Minutes for these calls:

 

Business Choice Small (S) Plan

Business Choice Medium (M) Plan

Business Choice Large (L) Plan

Business Choice Extra Large (XL) Plan

You’re in NZ: Calls to or  received from any standard landline or mobile in NZ and Aussie

 YES  YES YES    YES

You’re in Aussie: Calls to or received from any standard landline or mobile in NZ and Aussie

NO No  YES  YES

 

7. All calls are rounded up to the next whole minute.

 8. You will be charged a 0 cent per minute rate for all calls from NZ to any standard mobile or landline in NZ and Aussie on each Billing Date for the term of your applicable Business Choice Plan provided you pay the applicable Plan Charge.

 9. Subject to clauses 22 and 23 below, if you have a Business Choice Large (L) Plan or a Business Choice Extra Large (XL) Plan you will be charged a 0 cent per minute rate for all calls made from Aussie on your Mobile Phone to any standard mobile or landline in NZ and Aussie.

10. Minutes cannot be used in any destination to make calls to premium rate numbers (e.g. 018, 0900) or satellite phones.

11.Our Fair Use Policy applies to Unlimited Calls. For the avoidance of doubt, Unlimited Calls must be person to person use consistent with our estimate of reasonable use of this service (referencing standard and/or estimated customer profiles). We may take action if we consider use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Business Terms and Conditions and is published by us at 2degreesmobile.co.nz/fairusepolicy.

Carryover Data

12. Unless stated otherwise in these terms and conditions, the Data included as part of your Plan Benefits (Carryover Data) can only be used in accordance with the Table below:

Table: You can use your Data in these countries

 

Business Choice Small (S) Plan

Business Choice Medium (M) Plan

Business Choice Large (L) Plan

Business Choice Extra Large (XL) Plan

Use your Carryover data in NZ

 YES  YES  YES  YES

Use your Carryover data in Aussie

NO NO  YES  YES

 

13. Allocations of Carryover Data under a Business Choice Plan will be pro-rated up to the Billing Date following activation of that Business Choice Plan, and will then be allocated on each Billing Date.

14. If the full allocation of Carryover Data is not used during a Billing month, then unused Carryover Data for that Billing month can be carried over to the following Billing month, up to a maximum of 200GB. Carryover Data (if not used) may be accrued for up to 12 months.

15. If all Carryover Data available under the Business Choice Plan is used up during the Billing month, a Data Add-on can be purchased for data services until the new allocation of Carryover Data occurs on the next Billing Date. You will be charged for any Data Add-on purchased by a Team Member under their applicable Plan.

16. Data usage per session may be rounded up to the nearest 50.84KB increment. Minimum data usage per session of up to 921.6KB applies.

Unlimited Text

17. Unless otherwise stated in these terms and conditions, Unlimited Text as part of the Plan Benefits can only be used in accordance with the Table below:

Table: You can use your texts in these countries:

 

Business Choice Small (S) Plan

Business Choice Medium (M) Plan

Business Choice Large(L) Plan

Business Choice Extra Large (XL) Plan

Use your texts in NZ

 YES  YES YES  YES

Use your texts in Aussie

NO NO  YES  YES

 

18. Text messages sent from NZ to any standard mobile in NZ and Aussie will be charged at a 0 cent per text rate.

19. If you have a Business Choice Large (L) Plan or a Business Choice Extra Large (XL) Plan you will be charged a 0 cent per minute rate for all texts made from Aussie on your Mobile Phone to any standard mobile in NZ and Aussie.

20. Unlimited Text cannot be used for MMS or texts to premium rate numbers or satellite phones.

21. Our Fair Use Policy applies to Unlimited Text. For the avoidance of doubt, Unlimited Text is only available for person to person use consistent with our estimate of reasonable use of this service (referencing standard and/or estimated customer profiles). We may take action if we consider your use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Business Terms and Conditions and is published by us at 2degreesmobile.co.nz/fairusepolicy.

Aussie Carry On – L & XL Choice plans

22. You may use your NZ Minutes, Text and Carryover Data included with your Business Choice Large (L) Plan or Business Choice Extra Large (XL) Plan in Aussie for a maximum of 90 days in a calendar year (Aussie Carry On). You “use” Aussie Carry On if you make a call or text, or consume data in Aussie.  You cannot use your International Chat Pack or any Add Ons (including Shared Data services or Share Everything) with Aussie Carry On as these features can only be used when you are in NZ. You will charged our Standard Roaming Rates for all non-Aussie Carry On calls or if you exceed your Plan’s data allocation.

23. If you use Aussie Carry On for more than 90 days in a calendar year we may remove your ability to use Aussie Carry On for the remainder of the current calendar year and charge you our Standard Roaming Rates which are available at www.2degreesmobile.co.nz/termsofuse/mobile/standard-rates/pay-monthly-business/international-roaming-pay-monthlybusiness/#business-data-rates.

Free Calling Group

24. Zero rated calls can be made between Team Members under the same Business Account (Free Calling Group) provided that the Plan Benefit of those Team Members includes a voice entitlement (e.g. an allocation of Minutes). Free Calling Group is applied at a Business Account level only.

25. For the avoidance of doubt, a Team Member’s Plan that is a Business Mobile Data Plan cannot be part of the Free Calling Group.

26. Except for Team members using a Business Choice Large (L) Plan or a Business Choice Extra Large (XL) Plan while roaming in Aussie, zero rated calling will not be available to a Team Member making calls to, or receiving calls from, another Team Member in the Free Calling Group, while the Team Member is roaming outside of New Zealand.

27. We may suspend or bar your Free Calling Group if you have any outstanding Charges or any other overdue payment in respect of your Business Account.

28. Our Fair Use Policy applies the Free Calling Group. We may take action if we consider use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Business Terms and Conditions and is published by us at 2degreesmobile.co.nz/fairusepolicy.

Changing your Business Choice Plan

29. Unless stated otherwise, you are allowed to change a Business Choice Plan to another Plan made available under your Business Account (New Plan) once each month at any time by calling Customer Care.

30. We may refuse to change a Business Choice Plan to a New Plan if you have not paid all of the outstanding Charges under your Business Account.

31. If you change from a Business Choice Plan to a Plan which includes a data pool which can be used by one or more users in a group (or to a Plan with unlimited data) any remaining data balances including Carryover Data on your old plan will immediately expire when the Plan is changed.

Terminating your Business Choice Plan

32. You may terminate your Business Choice Plan in accordance with the Business Account Terms and Conditions.