2degrees Broadband Home Phone Standard Rates Terms and Conditions

Last updated: 20 February 2017

  1. These specific terms and conditions apply in addition to the 2degrees Home Phone Services terms and conditions.
  2. All specific rates detailed in these terms include GST, and are subject to change.
  3. Our Home Phone Services Fair Use Policy applies to Unlimited* NZ and Australia Landline Calling, which is included in Home Phone Plus, and can be added to Home Phone Basic for an additional fee.

Calling Caps

  1. Some destinations have a 2-hour calling cap. This means that for any call you make from your home line that lasts up to two hours, the most you will pay is the amount of the calling cap. We will charge you the specified rate per minute until your charge for the call reaches the amount of the calling cap.
  2. After two hours, the standard per minute calling rate will apply with no further discounts. The calling cap applies to an individual call.
  3. You must monitor your call duration, as you will not receive any notifications about the duration of your call, nor will your call automatically terminate once the 2 hour cap is reached.

Standard Rates – Home Phone Plus

  1. When calling from your home line using the Home Phone Plus service, the following rates apply:

Call Type / Plan

Rate per minute

2-Hour Cap

Local Calls

Included

-

National Calls

Landline

Mobile

Landline

Mobile

Included

$0.22

-

$8.00

Calls to Australia

Landline

Mobile

Landline

Mobile

Included

$0.29

-

$8.00

Calls to Canada, China, Hong Kong, India, Ireland, United Kingdom, United States

Landline

Mobile

Landline

Mobile

$0.29

$0.29

$5.00

$8.00

Calls to other International Destinations

Landline

Mobile

Landline

Mobile

American Samoa

$0.44

$0.44

-

-

Andorra

$0.44

$0.44

$8.00

-

Argentina

$0.44

$0.44

$8.00

-

Austria

$0.44

$0.44

$8.00

$8.00

Belgium

$0.44

$0.44

$10.00

$10.00

Bolivia

$0.44

$0.44

-

-

Bosnia And Herzegovina

$0.44

$0.44

-

-

Cambodia

$0.44

$0.44

-

-

Croatia

$0.44

$0.44

-

-

Czech Republic

$0.44

$0.44

-

-

Denmark

$0.44

$0.44

-

-

Fiji

$0.44

$0.44

-

-

Finland

$0.44

$0.44

$8.00

-

France

$0.44

$0.44

$5.00

$8.00

French Polynesia

$0.44

$0.44

-

-

Germany

$0.44

$0.44

$8.00

$10.00

Gibraltar

$0.44

$0.44

$8.00

-

Greece

$0.44

$0.44

$8.00

$10.00

Hungary

$0.44

$0.44

$8.00

-

Iceland

$0.44

$0.44

$8.00

$8.00

Indonesia

$0.44

$0.44

-

-

Italy

$0.44

$0.44

$5.00

-

Japan

$0.44

$0.44

$5.00

$12.00

Luxemburg

$0.44

$0.44

$8.00

$8.00

Macao

$0.44

$0.44

-

-

Malaysia

$0.44

$0.44

$5.00

$8.00

Malta

$0.44

$0.44

$8.00

-

Mexico

$0.44

$0.44

$8.00

$10.00

Monaco

$0.44

$1.44

-

-

Netherlands

$0.44

$0.44

$5.00

-

New Caledonia

$0.44

$0.44

-

-

Norway

$0.44

$0.44

$8.00

-

Philippines

$0.44

$0.44

-

-

Poland

$0.44

$0.44

$5.00

$8.00

Portugal

$0.44

$0.44

$5.00

-

Romania

$0.44

$0.44

$8.00

$10.00

Singapore

$0.44

$0.44

$5.00

$8.00

Slovakia

$0.44

$0.44

-

-

South Africa

$0.44

$0.44

$10.00

-

South Korea

$0.44

$0.44

$5.00

$8.00

Spain

$0.44

$0.44

$8.00

$8.00

Sri Lanka

$0.44

$0.44

-

-

Sweden

$0.44

$0.44

$5.00

$8.00

Switzerland

$0.44

$0.44

-

-

Taiwan

$0.44

$0.44

$5.00

-

Thailand

$0.44

$0.44

$5.00

$8.00

Turkey

$0.44

$0.44

$8.00

-

Ukraine

$0.44

$0.44

-

-

Viet Nam

$0.44

$0.44

$12.00

$12.00

Rest of World

$1.44

$1.44

-

-

Standard Rates – Home Phone Basic

  1. When calling from your home line using the Home Phone Basic service, the following rates apply:

Call Type / Plan

Rate per minute

2-Hour Cap

Local Calls

Included

-

National Calls

Landline

Mobile

Landline

Mobile

Home Phone Basic

$0.22

$0.22

2.50

$8.00

Home Phone Basic + Unlimited* NZ and Australia Landline Calling

Included

$0.22

-

$8.00

Calls to Australia

Landline

Mobile

Landline

Mobile

Home Phone Basic

$0.29

$0.29

$5.00

$8.00

Home Phone Basic + Unlimited* NZ and Australia Landline Calling

Included

$0.29

-

$8.00

Calls to Canada, China, Hong Kong, India, Ireland, United Kingdom, United States

Landline

Mobile

Landline

Mobile

As per Home Phone Plus rates set out above.

Calls to other International Destinations

Landline

Mobile

Landline

Mobile

As per Home Phone Plus rates set out above.

Other Call Types

  1. These rates will apply if you are using Home Phone Plus or Home Phone Basic:

Call Type / Plan

Rate per minute

Voice call to 018 national directory services

$1.00

Voice call to 0172 international directory services

$1.95

Tollfree 0800 numbers

Free

Tollfree 0508 numbers

Free

Premium Rate and Special / Mobility Services

$2.99

Satellite calls (IRIDIUM or INMARSAT)

$12.99

Emergency Services (111)

Free

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