SIM cards

Here is everything you need to know about SIM cards, whether you've lost yours, you need a new blank one or yours seems to be faulty.

Lost your phone or SIM?

If you’ve lost your SIM, you can still keep your original number and any credit that you had on it. You just need to get yourself a blank SIM (not a standard 2degrees SIM), and we’ll move your number onto it. Call us first on 0800 022 022 so we can make sure your SIM is suspended to stop anyone else from incurring charges under your account.

A blank SIM costs $5. We can send it to you or you can pick one up from 2degrees stores, Warehouse Stationery and Harvey Norman, find the store closest to you. Once you have this SIM login to Your 2degrees, head to Settings to find SIM Swap, then follow the steps.

Changed phones? Need a blank Micro or Nano SIM?

If you have a normal 2degrees SIM and want to swap it for a Micro or Nano SIM to fit into your iPhone or iPad, you can do this by getting yourself a blank Micro or Nano SIM and we'll move your old account onto it.

Blank Micro and Nano SIMs costs $5. You can pick one up from 2degrees stores, Warehouse Stationery or Harvey Norman, find the store closest to you. Once you have this SIM login to Your 2degrees, head to Settings to find SIM Swap, then follow the steps to have your number and credit moved over. Easy!

Faulty SIM card?

If your current SIM is faulty we’ll replace it with a blank SIM free (not a standard 2degrees SIM). Call us first on 0800 022 022 or 200 from a 2degrees phone and we can send you one or you can pick one up from 2degrees stores, Warehouse Stationery or Harvey Norman, find the store closest to you. Once you have this SIM login to Your 2degrees, head to Settings to find SIM Swap, then follow the steps.to have your number and credit moved over.

 

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