Sorry folks, we’ve said goodbye to Trade Up. It’s no longer available for new customers.
If you’re an existing Trade Up customer, don’t worry, we won’t pull the rug out from under you. You can still Trade Up when your time comes, you just won’t be able to add it again in the future
We'll let you know once 12 or 18 months are up and you're eligible to Trade Up your current phone to get a new smartphone interest free on a new interest free option with a $29 setup fee. Once you hear from us, either via email or SMS, here's 3 easy steps on what to do next.
1. Check your phone
Your current phone should be in good working condition like when you first bought it.
‘Good working order’ means that your existing phone:
- powers on and off;
- has no physical damage except normal wear and tear (e.g., there are no cracks on the screen or casing, the phone has no liquid damage, there is no damage to any USB or power connector and the SIM reader is not faulty);
- works normally and is fit for purpose (e.g. can make and receive calls and connect to the internet);
- is accompanied by the phone battery;
- has all locking features disabled (for example phone passwords or iCloud locking codes);
- is not blocked or blacklisted by any New Zealand mobile network.
2. Back it up
Don't worry about losing all your phone contacts and photos. Backing up your phone will keep all that good stuff. Read these docs to see how to back up an iPhone, Samsung or Huawei. Need help? Ask in store.
3. Head in store
Come into your nearest 2degrees store, or if you don't live close to a 2degrees store, there's a list of stores below where you can also come into Trade Up. We'll help you choose your new phone and set you up with your interest free mobile repayment option.
And now for the exciting bit! You can then pick one of the following handsets and get it interest free over 12, 24 or 36 months:
- iPhone 11 Pro
- iPhone Xs
- iPhone Xs Max
- iPhone X
- iPhone 8
- iPhone 8 Plus
- iPhone 7 Plus
- Samsung Galaxy Note9
- Samsung Galaxy S9
- Samsung Galaxy S9+
- Samsung Galaxy S8
The best place to Trade Up your phone is at your nearest 2degrees store.
Frequently Asked Questions
Trade Up is only available on selected handsets, on $55 Carryover Plans and above plans with a Mobile Repayment Option when you sign up on the activation of a plan. To get a new eligible handset you must: make 12 months of consecutive payments of all charges on your plan (incl. monthly Trade Up fee); sign up to a new MRO; and return your current handset in good working condition (or equivalent payment). Trade Up conditions apply.