Trade Up

image gallery copyLet's face it, two years is too long to wait for the latest smartphone. Get one every year for just $10 extra per month, plus $120 at the end of 12 months, when you get a new phone interest free on our $49.95 Plan and above (or eligible Business Plans).

How it works

Step 1
Pick one of the following handsets and get it interest free over 24 months:

  • iPhone 7
  • iPhone 7 Plus
  • Samsung Galaxy S8
  • Samsung Galaxy S8+

Step 2

Opt in at point of purchase for Trade Up for just $10 per month on eligible plans. After 12 consecutive bill payments, you'll be eligible to Trade Up to the latest smartphone.

For Pay Monthly, Trade Up is available on a $49.95 Plan or above.

For Business, Trade Up is available on the $85.83 or above Business Select Plans on a 24 month term, or on a Business Freedom Plus plan on a 0 month term.

Step 3
When you want to Trade Up, bring in your existing phone (that's in good working order and has no screen cracks), and then choose the latest smartphone that's eligible for Trade Up to take home on a new interest free repayment option. You will be charged a $120 trade-up fee on your next bill.

 

How to Trade Up your phone

If you’ve added Trade Up, you can get the latest smartphone every year for justimage gallery copy $10 extra per month, plus $120 at the end of 12 months when you get a new phone interest free on our $49.95 Plan and above (or eligible Business Plans).

How to Trade Up

We'll let you know once 12 months are up and you're eligible to Trade Up your current phone to get a new smartphone on a Mobile Repayment Option.

When you want to Trade Up, bring in your existing phone (that's in good working order), and then choose the latest smartphone that's eligible for Trade Up to take home on a new interest free repayment option. You'll be charged a $120 Trade Up fee on your next bill.

‘Good working order’ means that your existing phone:

  • powers on and off;

  • has no physical damage except normal wear and tear (e.g., there are no cracks on the screen or casing, the phone has no liquid damage, there is no damage to any USB or power connector and the SIM reader is not faulty);
  • works normally and is fit for purpose (e.g. can make and receive calls and connect to the internet);
  • is accompanied by the phone battery;
  • has all locking features disabled (for example phone passwords or iCloud locking codes);
  • is not blocked or blacklisted by any New Zealand mobile network.

Once you return your existing phone to us, you won’t be able to retrieve anything stored on it, so make sure you grab everything you need off it before you Trade Up.

And now for the exciting bit, you can then pick one of the following handsets and get it interest free over 24 months:

  • iPhone 7
  • iPhone 7 Plus
  • Samsung Galaxy S7
  • Samsung Galaxy S7 edge

 

Frequently Asked Questions

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THINGS YOU SHOULD KNOW

Trade Up is only available on selected handsets, on $49.95 and above plans with a Mobile Repayment Option when you sign up on the activation of a plan. To get a new eligible handset you must: make 12 months of consecutive payments of all charges on your plan (incl. monthly Trade Up fee); pay the $120 fee on your next bill; sign up to a new MRO; and return your current handset in good working condition (or equivalent payment). Trade Up conditions apply.