Welcome to 2degrees Business

Each Account Holder for whom we have an email address will receive a welcome email with some tips for getting the most out of their 2degrees mobile experience. However, here's a few tips to get you started.

Managing your account

Your Account Holder is the company's point of contact for all things 2degrees. If that's you and you wish to authorise another person to make changes on your behalf, you can do this at any time by calling our Business Customer Care Team. 

Your 2degrees

The easiest way to manage your account is in Your 2degrees. Simply set yourself up with a password and you can manage your account online from anywhere at any time. If you're the Account Holder we'll send you your temporary password in your welcome email.

Your first bill

Your first invoice is pro-rated from the date your account is activated to the date of your first bill.

Please note that for this first part month, voice and data balances for you and your Team Members may also be pro-rated.

Your account credit limit

Your account credit limit is shared between all Team Members on this account. If you reach this credit limit, you and your team may not be able to use charged 2degrees services outside of your plan until payment is made.

Talk to a real person

If you need to talk to someone, you'll love our Customer Care Team. New Zealand based, open 8am-10pm and a FREE call away. Just call 249 from your mobile to speak to a real person.


Frequently Asked Questions

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