2degrees Home Phone Plus & Home Phone Basic

 

How to set up your 2degrees Home Phone

2degrees Home Phone Plus

With 2degrees Home Phone Plus, simply plug your existing home phone into your modem and then use it as you would an old school landline. This uses your broadband connection to make and receive calls and therefore needs a power source to operate. In case of a power outage, we recommend customers have a charged mobile phone available to make calls, including those to emergency services.

If you have 2degrees Home Phone Plus, voicemail and call waiting are included in your monthly plan at no extra cost. 

2degrees Home Phone Basic

2degrees Home Phone Basic, is a traditional landline which uses your existing copper phone line. Services such as voicemail and call waiting have an additional charge with Home Phone Basic. 

Call Waiting 

Call Waiting is included with our Home Phone Plus service and If you have 2degrees Home Phone Basic has an additional charge of $4 a month.  

Call Waiting allows you to receive calls when you are on the line with someone else. You will hear four beeps when someone else is trying to call you. To talk to the second person press the 'flash' or the 'recall' button and you will be able to talk to them. To talk to the first person again, simply press 'flash' or the 'recall' button.

Voicemail 

Voicemail is included with our Home Phone Plus service and If you have 2degrees Home Phone Basic has an additional charge of $8 a month.  

To access your voicemail with Home Phone Plus, simply dial 456 and you can manage your voicemail and messages. In addition, you can log in to Your 2degrees Broadband and use Home Phone Plus Manager by going to ‘Home Phone Plus’ > ‘Phone settings’ to manage your call settings.

If you are using Voicemail for the first time on Home Phone Basic please dial 083210, enter your temporary pin of 1234 and then follow the remaining instructions.

 Standard Rates - Home Phone Plus

When calling from your home line using the Home Phone Plus service, the following rates apply:

 

Call Type / Plan

Rate per minute

2-Hour Cap

Local Calls

Included

-

National Calls

Landline

Mobile

Landline

Mobile

Included

$0.22

-

$8.00

Calls to Australia

Landline

Mobile

Landline

Mobile

Included

$0.29

-

$8.00

Calls to Canada, China, Hong Kong, India, Ireland, United Kingdom, United States

Landline

Mobile

Landline

Mobile

$0.29

$0.29

$5.00

$8.00

Calls to other International Destinations

Landline

Mobile

Landline

Mobile

American Samoa

$0.44

$0.44

-

-

Andorra

$0.44

$0.44

$8.00

-

Argentina

$0.44

$0.44

$8.00

-

Austria

$0.44

$0.44

$8.00

$8.00

Belgium

$0.44

$0.44

$10.00

$10.00

Bolivia

$0.44

$0.44

-

-

Bosnia And Herzegovina

$0.44

$0.44

-

-

Cambodia

$0.44

$0.44

-

-

Croatia

$0.44

$0.44

-

-

Czech Republic

$0.44

$0.44

-

-

Denmark

$0.44

$0.44

-

-

Fiji

$0.44

$0.44

-

-

Finland

$0.44

$0.44

$8.00

-

France

$0.44

$0.44

$5.00

$8.00

French Polynesia

$0.44

$0.44

-

-

Germany

$0.44

$0.44

$8.00

$10.00

Gibraltar

$0.44

$0.44

$8.00

-

Greece

$0.44

$0.44

$8.00

$10.00

Hungary

$0.44

$0.44

$8.00

-

Iceland

$0.44

$0.44

$8.00

$8.00

Indonesia

$0.44

$0.44

-

-

Italy

$0.44

$0.44

$5.00

-

Japan

$0.44

$0.44

$5.00

$12.00

Luxemburg

$0.44

$0.44

$8.00

$8.00

Macao

$0.44

$0.44

-

-

Malaysia

$0.44

$0.44

$5.00

$8.00

Malta

$0.44

$0.44

$8.00

-

Mexico

$0.44

$0.44

$8.00

$10.00

Monaco

$0.44

$1.44

-

-

Netherlands

$0.44

$0.44

$5.00

-

New Caledonia

$0.44

$0.44

-

-

Norway

$0.44

$0.44

$8.00

-

Philippines

$0.44

$0.44

-

-

Poland

$0.44

$0.44

$5.00

$8.00

Portugal

$0.44

$0.44

$5.00

-

Romania

$0.44

$0.44

$8.00

$10.00

Singapore

$0.44

$0.44

$5.00

$8.00

Slovakia

$0.44

$0.44

-

-

South Africa

$0.44

$0.44

$10.00

-

South Korea

$0.44

$0.44

$5.00

$8.00

Spain

$0.44

$0.44

$8.00

$8.00

Sri Lanka

$0.44

$0.44

-

-

Sweden

$0.44

$0.44

$5.00

$8.00

Switzerland

$0.44

$0.44

-

-

Taiwan

$0.44

$0.44

$5.00

-

Thailand

$0.44

$0.44

$5.00

$8.00

Turkey

$0.44

$0.44

$8.00

-

Ukraine

$0.44

$0.44

-

-

Viet Nam

$0.44

$0.44

$12.00

$12.00

Rest of World

$1.44

$1.44

-

-

Standard Rates – Home Phone Basic

  1. When calling from your home line using the Home Phone Basic service, the following rates apply:

Call Type / Plan

Rate per minute

2-Hour Cap

Local Calls

Included

-

National Calls

Landline

Mobile

Landline

Mobile

Home Phone Basic

$0.22

$0.22

2.50

$8.00

Home Phone Basic + Unlimited* NZ and Australia Landline Calling

Included

$0.22

-

$8.00

Calls to Australia

Landline

Mobile

Landline

Mobile

Home Phone Basic

$0.29

$0.29

$5.00

$8.00

Home Phone Basic + Unlimited* NZ and Australia Landline Calling

Included

$0.29

-

$8.00

Calls to Canada, China, Hong Kong, India, Ireland, United Kingdom, United States

Landline

Mobile

Landline

Mobile

As per Home Phone Plus rates set out above.

Calls to other International Destinations

Landline

Mobile

Landline

Mobile

As per Home Phone Plus rates set out above.

Other Call Types

These rates will apply if you are using Home Phone Plus or Home Phone Basic:

Call Type / Plan

Rate per minute

Voice call to 018 national directory services

$1.00

Voice call to 0172 international directory services

$1.95

Tollfree 0800 numbers

Free

Tollfree 0508 numbers

Free

Premium Rate and Special / Mobility Services

$2.99

Satellite calls (IRIDIUM or INMARSAT)

$12.99

Emergency Services (111)

Free

 

Frequently Asked Questions

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