2degrees Business Smart Phone Line & Basic Phone Line

How to set up your 2degrees phone

2degrees Smart Phone Line

With 2degrees Smart Phone Line, simply plug your existing phone into your modem and then use it as you would a traditional landline. This uses your broadband connection to make and receive calls and therefore needs a power source to operate. In case of a power outage, we recommend customers have a charged mobile phone available to make calls, including those to emergency services.


If you have 2degrees Smart Phone Line, voicemail and call waiting are included in your monthly plan at no extra cost.

2degrees Basic Phone Line

2degrees Basic Line is a traditional landline which uses your existing copper phone line. Services such as voicemail and call waiting have an additional charge with the 2degrees Basic Phone Line.

Monitored Alarms

A Smart Phone Line can interfere with some Monitored Alarms. The two Alarms confirmed to work are the St John Medical Alarm, and the Bupa Medical Alarm.

For all other Monitored Alarms, we recommend you choose the Basic Phone Line.

Call Waiting

Call Waiting is included with our Smart Phone Line service and If you have Basic Phone Line has an additional charge of $3.50 a month.  

Call Waiting allows you to receive calls when you are on the line with someone else. You will hear four beeps when someone else is trying to call you. To talk to the second person press the 'flash' or the 'recall' button and you will be able to talk to them. To talk to the first person again, simply press 'flash' or the 'recall' button.

Voicemail

Voicemail is included with our Smart Phone Line service and If you have a Basic Phone Line has an additional charge of $7 a month.  

To access your voicemail with your Smart Phone Line, simply dial 456 and you can manage your voicemail and messages.  In addition, you can log in to Your 2degrees Broadband and use Smart Phone Line Manager by going to ‘Smart Phone Line’ > ‘Phone settings’ to manage your call settings.

If you are using Voicemail for the first time on your Basic Phone Line please dial 083210, enter your temporary pin of 1234 and then follow the remaining instructions.

Calling Rates

These rates will apply if you are using a Smart Phone Line or Basic Phone Line:

 

Call Type / Plan

Rate per minute (excl. GST)

2-Hour Cap (excl. GST)

Local Calls

(incl. in $25 Unlimited* NZ Landlines and Mobiles Pack)

$0.03

-

National Calls

(incl. in $25 Unlimited* NZ Landlines and Mobiles Pack)

Landline

Mobile

Landline

Mobile

$0.05

$0.18

$2.17

$6.96

Calls to Australia

(incl. in $30 Unlimited* Aussie Landlines and Mobiles Pack)

Landline

Mobile

Landline

Mobile

$0.09

$0.25

$4.35

$6.96

Calls to Canada & United States

Landline

Mobile

Landline

Mobile

$0.10

$0.10

$4.35

$4.35

Calls to China & United Kingdom

Landline

Mobile

Landline

Mobile

$0.10

$0.25

$4.35

$6.96

Calls to Ireland

Landline

Mobile

Landline

Mobile

$0.10

$0.25

$4.35

N/A

Calls to Hong Kong & India

Landline

Mobile

Landline

Mobile

$0.25

$0.25

$4.35

$6.96

Calls to other International Destinations

Landline

Mobile

Landline

Mobile

American Samoa

$0.38

$0.38

-

-

Andorra

$0.38

$0.38

$6.96

-

Argentina

$0.38

$0.38

$6.96

-

Austria

$0.38

$0.38

$6.96

$6.96

Belgium

$0.38

$0.38

$8.70

$8.70

Bolivia

$0.38

$0.38

-

-

Bosnia And Herzegovina

$0.38

$0.38

-

-

Cambodia

$0.38

$0.38

-

-

Croatia

$0.38

$0.38

-

-

Czech Republic

$0.38

$0.38

-

-

Denmark

$0.38

$0.38

-

-

Fiji

$0.38

$0.38

-

-

Finland

$0.38

$0.38

$6.96

-

France

$0.38

$0.38

$4.35

$6.96

French Polynesia

$0.38

$0.38

-

-

Germany

$0.38

$0.38

$6.96

$8.70

Gibraltar

$0.38

$0.38

$6.96

-

Greece

$0.38

$0.38

$6.96

$8.70

Hungary

$0.38

$0.38

$6.96

-

Iceland

$0.38

$0.38

$6.96

$6.96

Indonesia

$0.38

$0.38

-

-

Italy

$0.38

$0.38

$4.35

-

Japan

$0.38

$0.38

$4.35

$10.43

Luxemburg

$0.38

$0.38

$6.96

$6.96

Macao

$0.38

$0.38

-

-

Malaysia

$0.38

$0.38

$4.35

$6.96

Malta

$0.38

$0.38

$6.96

-

Mexico

$0.38

$0.38

$6.96

$8.70

Monaco

$0.38

$1.25

-

-

Netherlands

$0.38

$0.38

$4.35

-

New Caledonia

$0.38

$0.38

-

-

Norway

$0.38

$0.38

$6.96

-

Philippines

$0.38

$0.38

-

-

Poland

$0.38

$0.38

$4.35

$6.96

Portugal

$0.38

$0.38

$4.35

-

Romania

$0.38

$0.38

$6.96

$8.70

Singapore

$0.38

$0.38

$4.35

$6.96

Slovakia

$0.38

$0.38

-

-

South Africa

$0.38

$0.38

$8.70

-

South Korea

$0.38

$0.38

$4.35

$6.96

Spain

$0.38

$0.38

$6.96

$6.96

Sri Lanka

$0.38

$0.38

-

-

Sweden

$0.38

$0.38

$4.35

$6.96

Switzerland

$0.38

$0.38

-

-

Taiwan

$0.38

$0.38

$4.35

-

Thailand

$0.38

$0.38

$4.35

$6.96

Turkey

$0.38

$0.38

$6.96

-

Ukraine

$0.38

$0.38

-

-

Vietnam

$0.38

$0.38

$10.43

$10.43

Rest of World

$1.25

$1.25

-

-

Other Call Types

These rates will apply if you are using a Smart Phone Line or Basic Phone Line:

Call Type / Plan

Rate per minute

(excl GST)

Voice call to 018 national directory services

$0.87

Voice call to 0172 international directory services

$1.70

Tollfree 0800 numbers

Free

Tollfree 0508 numbers

Free

Premium Rate and Special / Mobility Services

$2.60

Satellite calls (IRIDIUM or INMARSAT)

$11.30

Emergency Services (111)

Free

 

Frequently Asked Questions

See more