The big deal about Fibre

Everyone’s talking about Fibre Broadband. But all you know is that Fibre Companies show up in your street in their vans with giant, fancy cables – so what’s this magical new technology, and why should you care about it?

Faster connection. Less buffering

This technology happens to be world-class. Gone are the days of buffering and waiting for pages and videos to load.  Fibre is made for how we use the internet now - not for how we did in the 90’s – and for how we’ll use it down the road. A techie type would call it ‘future-proof’. Clever.

More people online at the same time

Fibre’s best trick, is that there’s room for everyone. We call it ‘capacity’. Traditional broadband is a bit like your Nan’s living room - it looks like you’ll all fit in there, but inevitably you end up jostling for space with the family. Fibre is the Canterbury Plains. Everyone can jump online at once to browse, stream and watch without interruption.

It’s time to end the Fibre Myths

There are a few myths out there about Fibre. It’s been pegged as pricey, tricky to install and as the destroyer of your new driveway. But that’s not true. A lot of the time, it’s easy to get connected. If you need a technician to pop out to your place, it’s worth the extra time it can take. Plus, Fibre 100/20 is the same price as copper broadband.

It's not as tricky as you think

There are a few ways to get Fibre pumping at your place, depending on what set up you’ve already got at your place. Think of it as a sliding scale to get Fibre, depending on your home, there are many factors that impact how long it will take for each of us. Some installations will be done in a tic, while some can take months, but either way, it’s worth it.

Got the Fibre box ready to go?

If you’ve already got an ONT (optical network terminal) installed at your place (this is the (normally) white or black box, stuck to the wall), this means that Fibre has already been installed (lucky you), so it should be quick and easy to get Fibre fizzing at your place. We’ll still need to do some fiddly, technical stuff, but we’ll usually be able to get you up and running in a week or so.

Brand new to Fibre?

If you’re new to the Fibre game (and no consents are needed), a technician will need to visit to chat about the best way to connect your place to Fibre.There could be a bit of work involved if you haven’t had Fibre before, but you’ll usually be up and running within a month. Sometimes it turns out quicker, sometimes longer (some can even be done in a day), but your technician needs to give your place the once over first.

What about consents?

If you live down a right of way, in a rental house, or apartment/unit, you’ll likely need consents. This is just to make sure everyone is OK with the work being done. If you’re not sure your place fits the bill, don’t worry, we’ll be in touch if you need consents. Depending on what’s required, you could be in for a longer wait, but we’ll keep you posted along the way.

Wait, there’s more than one plan I can choose?

Yes, Fibre has many speed hats – the higher the number, the higher the speed. The good news is that our entry level Fibre speed is 100/20, which means you’ll be downloading at up to 100Mbps and uploading up to 20Mbps. That’s quick.

If you’ve got the need for speed, you can choose our Ultimate Unlimited plan instead which gives you blistering fast speeds of up to 900/400 Mbps. That’s Usain Bolt fast.

If you’re ready to take the Fibre plunge, check your address to see if you can get it at your place now.

Frequently Asked Questions

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