Important information about Credit Card and Debit Card payments

What is the Card Payment Fee?

The Card Payment Fee is a 1.75% additional fee that is applied by 2degrees to any account charges that you elect to pay by using your credit card or debit card. 

Why are you introducing a Card Payment Fee?

Due to ongoing third party banking and transactional fees we will be introducing a 1.75% Card Payment Fee that will be added to the following bill for all broadband bill payments made after 8 March 2017.

Does it apply to all broadband bills?

Yes the Card Payment Fee will apply to all 2degrees Broadband payments made by either credit card or debit card.

How do I change my automatic payment method?

If you would like to change your automatic payment method to direct debit your bank account you can change this in Your 2degrees Broadband.

  1. Log in to Your 2degrees Broadband
  2. Head to My Profile
  3. Scroll to Payment Method
  4. Tick Direct Debit
  5. Fill out your details
  6. Click Update Payment Method Only

When will this change come into effect?

This Card Payment Fee will apply to credit and debit card payments made after 8 March 2017.  

 

Frequently Asked Questions

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