Business Roaming with 2degrees


Using your work phone internationally is easier (and you can roam in Australia at no extra cost!) with our Business Roaming packages. From $0 and $7 Daily Business Roaming rates to easy data add-ons, we’ve gone the extra mile to keep your work trip simple and fair.

Our Business Roaming rates differ depending on where you’re travelling to – use the search function below to find which rate applies for each of your destinations.

Order a ride from the airport to your hotel; find your way to the conference; check in with your boss; tweet a ‘learning’; share a selfie at the networking function and seal the deal with a new client – all without worrying about reconciling your roaming bill with accounts when you return to the office.

Business Roaming is available for all 2degrees customers on Business Plans. Use your NZ calls, texts and data at no extra cost in Aussie (up to 90 days per year) or $7 per day in selected destinations. Normal plan charges apply. Exclusions apply including International Chat Pack and international calls are subject to separate rates. In $7 per day destinations, the daily rate applies each day you use your phone, including to make or receive calls (including via voicemail), send texts or use data. A day is 00:00 to 23:59 NZ time. 300kbps max speeds apply in some destinations. Cruise ship and in-flight roaming are subject to different rates. Fair Use Policy and Business Roaming Terms and Conditions apply, see below for more information.
*Reduced speeds of 300kb per second apply.
How Business Roaming Works

With no-fuss pricing, 2degrees Business Roaming helps you travel for work and keep business as usual while overseas. 

There’s no more buying local SIMs, logging into your self-care portal or contacting your account manager while you’re awayand, although you may see the local telco's name on your phone instead of 2degrees, your phone number won’t change. Colleagues and family in New Zealand can use your regular number to contact you just about anywhere you are in the world.  

Activate Business Roaming

  1. When you arrive in your overseas destination and turn off flight mode on your phone and connect to a cellular network, you’ll receive a welcome text from us that will indicate whether you can access 2degrees roaming services.* 
  2. For most destinations, you don’t need to do anything else, but for destinations where you need to purchase a data Add-on, follow the instructions in the welcome text to enable data roaming.
  3. Start roaming!

*  Tablet or iPad users will not receive a welcome text. In Daily Business Roaming destinations, roaming services will be activated upon turning off flight mode on your device. In Business Roaming Add-On destinations, you will need to insert the device’s SIM card into a mobile phone and text Y to 237 to purchase the data Add-on.

Using Business Roaming

When you travel overseas and use your device, you’ll be charged business roaming rates based on which destination you’re in – see below for more info and please note that cruise-ship or in-flight roaming incur different charges.

Overseas use of voicemail will incur extra costs or trigger a daily charge (as applicable). To help you avoid unwanted costs, we'll automatically turn off your Voicemail when you head overseas. If you want to use Voicemail while overseas, please arrange this before your departure.  

When you land back in New Zealand, we'll automatically detect that you're home, and you'll return to your regular plan use.

Business Roaming Rates

Click on the links below to see what the roaming rate is for the destination you’ll be visiting. If you’re unable to find your destination in these lists, please use the search function above to see if roaming service is available.

$0 Daily Business Roaming Destinations

$0 Daily Business Roaming is exactly what it sounds like: you pay nothing extra to use your plan. Zero!.Zilch! Nada!  

In Australia you can use your NZ business plan allocations (minutes, texts, data) at no extra cost beyond your normal plan chargesThis means you can make and receive calls, send texts, and use data like you would when you're in New Zealand.

Add-ons, International Chat Pack, special rates, promotions and deals are not included and may incur additional charges.

Excludes calls or texts to satellite or premium rate numbers (Australian external territories such as Norfolk Island are also excluded). International calling and text rates apply for non-local Aussie/NZ use.

If you run out of your NZ business plan allocations while in Aussie, you can buy a NZ Add-on. For example, if you’re running low on data while roaming, you could buy a 1GB NZ Data Pack to top up and continue roaming.

$0 Daily Business Roaming may be used for up to 90 days over the course of a calendar year. If you roam in Aussie for more than 90 days in a calendar year, you’ll use standard roaming rates (see below).

Standard Roaming Rates from Aussie:

  • $0.10 per minute for calls to NZ and Australia*
  • $0.88 per minute to rest of the world*
  • $0.10 per minute to receive any call
  • $0.10 a text sent to anywhere in the world*
  • $0.10 data per MB  

*Does not include premium or satellite numbers.

$7 Daily Business Roaming Destinations

For an extra $7 per day you can use your NZ business plan allocations (minutes, texts, data) in the overseas destinations listed below. This means you can make and receive calls, send texts, and use data like you would when you're in New Zealand.

If you keep your phone on Flight Mode and make use of wifi, you won't pay a thing. However, you should be aware that any network use (calls, texts or data) will trigger the $7 charge, so for example if you take your phone off Flight Mode and you've set your phone to automatically check for new emails or updates on social media, this will activate roaming charges. Note that receiving a call will activate roaming charges, but receiving text messages is free.

Excludes calls or texts to premium rate or satellite numbers.

Add-ons, International Chat Pack, special rates, promotions and deals are not included and may incur additional charges on use overseas.

International calling and text rates apply for use other than local, NZ or Aussie use.

If you run out of your NZ business plan allocations while overseas, you can buy a NZ Add-on. For example, if you’re running low on data while roaming, you could buy a 1GB NZ Data Pack to top up and continue roaming.

Destinations included in $7 Daily Business Roaming:

NB: Reduced maximum speeds of 300kb per second apply in certain destinations, as indicated by the + symbol.

Anguilla +

Grenada +

Peru

Antigua And Barbuda

Guernsey

Philippines

Argentina

Haiti

Poland

Aruba

Hong Kong

Portugal

Austria

Hungary

Puerto Rico

Barbados +

India

Qatar

Belgium

Indonesia

Republic of Korea

Bermuda

Ireland

Romania

Brazil

Isle Of Man

Saint Kitts And Nevis +

British Virgin Islands +

Israel

Saint Lucia +

Bulgaria

Italy

Saint Vincent And The Grenadines +

Canada

Jamaica +

Samoa

Cayman Islands +

Japan

Saudi Arabia

Chile

Jersey

Scotland

China

Kenya

Serbia

Christmas Island

Latvia

Singapore

Colombia

Liechtenstein

Slovakia

Cook Islands

Lithuania

Slovenia

Costa Rica

Luxembourg

South Africa

Cote D'ivoire

Macao

Spain

Croatia

Macedonia

Sweden

Cyprus

Malaysia

Switzerland

Czech Republic

Malta

Taiwan

Denmark

Mexico

Thailand

Dominica +

Mongolia

Tonga

Dominican Republic

Montenegro

Turkey

Ecuador

Montserrat +

Turks And Caicos Islands +

El Salvador

Morocco +

United States

England

Nauru

Uruguay

Estonia

Netherlands

US Virgin Islands

Fiji

Northern Ireland

Vanuatu

France

Norway

Vatican City

Germany

Panama

Vietnam

Ghana

Papua New Guinea

Wales

Greece

 

 

 

$50 for 500MB Business Roaming Add-on Destinations

For the destinations listed below, the following calling and text roaming rates apply:

  • $3 per minute to call anywhere in the world*
  • $1 per minute to receive any call
  • $0.79 a text sent to anywhere in the world*

*Does not include premium or satellite numbers.

To use roaming data in these destinations, you’ll need to purchase a 500MB Business Roaming Add-on for $50. You’ll be prompted to do this in the welcome text we send you when you arrive in your destination.

Tablet and iPad users will not receive a welcome text and will need to insert their device’s SIM card into a mobile phone and text Y to 237 to purchase the data Add-on. 

Destinations included in the $50 Business Roaming Add-On:

Afghanistan

French Guiana

Nepal

Albania

French Polynesia

Nicaragua

Algeria

Georgia

Nigeria

Angola

Greenland

Oman

Armenia

Guadeloupe

Pakistan

Bahamas

Guam (Northern Mariana Islands)

Paraguay

Bangladesh

Guinea Bissau

Russian Federation

Belarus

Guinea Conakry

Rwanda

Belize

Honduras

Solomon Islands

Benin

Iceland

South Sudan

Bolivia

Iraq

Sri Lanka

Botswana

Kazakhstan

Sudan

Brunei

Kuwait

Tajikistan

Burundi

Kyrgyzstan

Timor Leste

Cambodia

Laos

Ukraine

Cameroon

Liberia

Uzbekistan

Congo

Martinique

Yemen

Faroe Islands

Mozambique

Zambia

Finland

Myanmar

Zimbabwe

 

Data Not Available Destinations

For the destinations listed below, roaming data is not available. The following calling and text roaming rates apply:

  • $3 per minute to call anywhere in the world*
  • $1 per minute to receive any call
  • $0.79 a text sent to anywhere in the world*

*Does not include premium or satellite numbers.

Roaming data is not available in these destinations:

Azerbaijan

Guyana

Niger

Bhutan

Jordan

Palestine

Bosnia & Herzegovina

Kosovo

San Marino

Cape Verde

Lebanon

Sao Tome and Principe

Cuba

Lesotho

Seychelles

Democratic Republic of the Congo

Maldives

Sierra Leone

Djibouti

Mali

Suriname

Egypt

Mauritius

Tanzania

Equatorial Guinea

Micronesia, Federated States of

Trinidad & Tobago

Gabon

Moldova

Uganda

Gambia

Namibia

United Arab Emirates

Gibraltar

New Caledonia

 

 

Service Not Available Destinations

We are unable to offer roaming services in certain destinations. Destinations without roaming services include (but may not be limited to):

Comoros

Tunisia

Ethiopia

Turkmenistan

Iran

Venezuela

Monaco

 

 

Business Roaming Terms & Conditions Apply