*100# Menu

It's easy to get up to date information about your account.

Prepay:

Get your balance - *100*1#

To get your account balance, simply dial *100*1# and press the 'Call' button (usually the green button on your mobile).  After a few seconds, your balance will appear on your mobile screen.  Then press any button to clear the screen.

Top-up with a voucher - *100*2#

To top-up with a voucher, simply dial *100*2# and press the 'Call' button (usually the green button on your mobile).  After a few seconds, you will be asked to enter your voucher number.  On most mobiles you'll need to press your 'reply' or 'answer' button, then type in your 12 digit voucher number and press the 'reply' or 'answer' button again.

Using the *100# Menu

To access the *100# menu, simply dial *100# on your mobiles keypad and press the 'Call' button (usually the green button).

A menu will appear with two options:

1. Your Balance
2. Voucher Top-up

Just press your 'reply' or 'answer' button, choose 1 or 2 and press your 'reply' or 'answer' button again.

Pay Monthly:

Using the *100# Menu

To access the *100# menu, simply dial *100# on your mobiles keypad and press the 'Call' button (usually the green button).

A menu will appear with the following options:

1. Balance Summary – Service Account.

3. Balance Summary – Invoice Account.

4. Balance Details.

5. Spend Control Limit.

Just press your 'reply' or 'answer' button, choose the menu number (1, 3, 4 or 5) and press your 'reply' or 'answer' button again.

Get your balance - *100*1#

To get your account balance (spend since last bill, remaining balances, etc), simply dial *100*1# and press the 'Call' button. After a few seconds, your balances will appear on your mobile screen. Then press any button to clear the screen.

Find out your invoice due amount - *100*3#

To find how much is due on your invoice, simply dial *100*3# and press the 'Call' button. After a few seconds, your invoice due amount and next bill date will appear on your mobile screen. Then press any button to clear the screen.

Find out your remaining balances - *100*4#

To find out your remaining voice, text and data balances simply dial *100*4# and press the 'Call' button. After a few seconds, a menu will appear on your mobile screen with the following options:

  1. All voice minutes balances
  2. All messaging balances
  3. All data balances
  4. Special Rates

Just press your 'reply' or 'answer' button, choose the menu number (1, 2, 3 or 4) and press your 'reply' or 'answer' button again. You can also request these balances directly by dialing any of the following:

  • *100*4*1# for all voice balances
  • *100*4*2# for all text balances
  • *100*4*3# for all data balances
  • *100*4*4# for all

Changing your Spend Control Limit - *100*5#

If you’ve already set up a Spend Control on your Pay Monthly account, you can change your spend limit or override your limit for that month. Simply dial *100*5# and press the 'Call' button. After a few seconds, the following Spend Control menu will appear on your mobile screen:

  1. Change Spend Control Limit
  2. Override spend Limit

Just press your 'reply' or 'answer' button, choose 1 or 2 and press your 'reply' or 'answer' button again and follow the prompts. Then press any button to clear the screen.