Your first bill

You’ll get your first 2degrees bill within two weeks of signing up and it will look a little different from future bills as it will be for a part month. You'll only be charged for a portion of your included plan minutes and texts (for the part month). As soon as you receive your first bill, the next billing period will start – from that point you will get your full allocation of minutes and texts, which you’ll be charged for in your second bill. 

Reading your bill

Here’s a quick explanation about how to read your bill.

When do I need to pay my bill?

Your bill is due seven working days after it’s emailed to you. Your due date is shown on your bill, on your personal homepage in Your 2degrees, or you can get this information by dialing *100*3#.

If your bill is less than $5, then you don’t need to make a payment. We’ll just add it to the following month’s bill for you.

How do I pay my bill?

Here’s all the different ways you can pay your bill. The easiest way to make sure that your bill is paid each month is to set up a direct debit. 

Need help? Have questions?

If you have any questions about your bill just call our Customer Care Team on 200 and we’ll help you out.